You've Gotta Be Shipping Me!

Discussion in 'Planetary Annihilation General Discussion' started by mkrater, June 13, 2015.

  1. markbrandis

    markbrandis New Member

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    Yes, i know.
    But the control procedure is not as high as for Electronic items.

    I say it, crazy world.

    The problem is when the control is negative everything is destroyed.
    (the collecters box with mini´s, dvd,...)
  2. mkrater

    mkrater Uber Alumni

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    I've just sent you a PM for the certification document.
  3. bbuttler

    bbuttler New Member

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    to late i already postet it in the support section...
    and wrote an E-Mail to Supoort@uber...

    Same Problem here.....


    Small Edit:
    I don't think any Document can solve the "CE-Issue".. They need at least a Sticker on the Items. See Wikipedia: CE marking.




    @markbrandis : "Zollamt Essen ? Da war ich heute auch... hat mir gesagt das gestern auch jemand da war und das die Ergebnisse nicht feststehen würden, ebenfalls Angebot: T-Shirt und Rest in Vernichtung oder warten)

    English Translation:
    "Customs Service in Essen ?, I was there today, was told that someone was there yesterday with the same Package. directly offered me to take the poster and T-shirt, but then the rest is going to be destroyed... or i'll wait and they check the other stuff.
    Last edited: July 30, 2015
  4. mkrater

    mkrater Uber Alumni

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    I'm looking into the issue now. Thank you for emailing Support.
  5. markbrandis

    markbrandis New Member

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    Result: Destroyed.

    Without CE cert. and CE signature on the drive it is not possible to "transfer it to the eu".
    The Collectors Edition with mini´s and usb drive gone.

    But i have save the t-shirts.
  6. cola_colin

    cola_colin Moderator Alumni

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    Why would they not just send it back instead?
  7. MrTBSC

    MrTBSC Post Master General

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    ... whaat? ... why? ... those F...
  8. jables

    jables Uber Employee

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    please contact support@uberent.com and they can see what they can do to try to make that better. Sorry about the issues :( we assumed the people shipping these for us would have known about these things.
    stuart98 likes this.
  9. ace63

    ace63 Post Master General

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    Now I am beginning to worry aswell - living in the same area in Germany, but haven't heard anything yet about my shipment :(
  10. cola_colin

    cola_colin Moderator Alumni

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    They won't do anything without contacting you first. So if they start to making any trouble tell them to send back the package so Uber can print a CE sticker and put it onto that USB stick...
    stuart98 and cdrkf like this.
  11. bbuttler

    bbuttler New Member

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    IT is really important that if you receive a note from the customs office that you let them keep the complete Package, if you remove some things they cannot send the Package back....
    Meaning, the Parts which remain at the customs office will be destroyed or as i think carried home by a lucky custom officer.

    (DE: Wenn Ihr eine Nachricht vom Zoll bekommt, lasst euch nicht bequatschen das Ihr das T-Shirt und Poster mitnehmen könnt, lasst das Paket komplett wenn es abgelehnt wird muss der Zoll es dann wieder zurück schicken, wenn wir was raus nehmt wird der Rest ansonsten zerstört. )
  12. ace63

    ace63 Post Master General

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    Thanks for that advice, I'll keep it in mind.
  13. wpmarshall

    wpmarshall Planetary Moderator

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    Any Cosmic limited backers in the UK received theirs yet? :p
  14. doud

    doud Well-Known Member

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    Not related at all, but where is you signature gif coming from ????? I like it so much :p Is it a game trailer ????
  15. theseeker2

    theseeker2 Well-Known Member

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    it's in the supcom intro
  16. doud

    doud Well-Known Member

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    :eek::confused::( Shame one me. Now i have a dream : Having such a transport unit in PA :p

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