Unable to click on left menu

Discussion in 'Support!' started by flambyrose, January 18, 2019.

  1. flambyrose

    flambyrose New Member

    Messages:
    2
    Likes Received:
    0
    Hi,

    Since about a week ago, it has been impossible to click on the bars on the left menu, so it is impossible to enjoy the game or even leave it properly.
    The game worked normally until then. The social part does not encounter this problem.
    Any idea where the problem came from or how it was resolved?

    On the image:
    In green: the part without problem.
    In yellow: the clickable location of "see intro".
    In red: impossible to interact. Every mouse click is in a vacuum.

    ( yes, my game is in french because I’m french )

    menu PA not running.PNG
  2. lulamae

    lulamae Well-Known Member

    Messages:
    675
    Likes Received:
    304
    Clear your download cache - https://support.planetaryannihilation.com/kb/faq.php?id=194
    Last edited: January 19, 2019
  3. flambyrose

    flambyrose New Member

    Messages:
    2
    Likes Received:
    0
    Thanks to your answer,

    I emptied the cache, checked the applications recognised as destabilizing for PA ( none of them is on my PC ) but nothing does.
    I’ve never downloaded a mod.
    The router in apartment complex where I am blocks the connection to Steam ( and any other "game" application, like Minecraft) and I am so offline complete for the launch of the game for several months.
    I checked the firewall, PA is allowed on public and private networks.

    Sorry of this mystery,
  4. lulamae

    lulamae Well-Known Member

    Messages:
    675
    Likes Received:
    304
    Open a new ticket at https://support.planetaryannihilation.com/index.php

    Attach the latest PA client log: https://support.planetaryannihilation.com/kb/faq.php?id=182

    and System Info file: https://support.planetaryannihilation.com/kb/faq.php?id=212
    flambyrose likes this.
  5. thumbfghgg

    thumbfghgg New Member

    Messages:
    1
    Likes Received:
    0
    Same Problem
    Log :Gogle Dirve Links Dont Works.

Share This Page