PA keeps crashing when i join a lobby!

Discussion in 'Support!' started by killzone5017002, April 6, 2014.

  1. killzone5017002

    killzone5017002 Active Member

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    Okay this is not my personal issue but its my friend. He just bought PA off the steam store and whenever he joins a lobby it crashes. He watched the tutorial and all at the menu, its the lobby. I got him to print his DxDiag so I could put it on here. Thanks for the help in advance.

    (dont mind the name of the dxdiag, already had a few so I mashed up some numbers lol)

    Attached Files:

  2. vomitguy

    vomitguy New Member

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    My client crashes like this if the lobby is using a map with several planets. It appears my PC can only handle 1 planet and 1 moon - anything more than that and I get an Appcrash error.

    I thought it would be due to my weak pc but yours seems significantly better and still does it.
  3. SXX

    SXX Post Master General

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    Graphics drivers outdated:
    Code:
    Card name: Intel(R) HD Graphics 4000
       Driver Date/Size: 7/28/2012 08:32:02, 8281600 bytes
    To update drivers download and install "win64_153318.exe" from Intel website: https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=23714
  4. SXX

    SXX Post Master General

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    Please upload your DxDiag.txt (check my signature for how-to) and I'll try to help you.
  5. vomitguy

    vomitguy New Member

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    Here you go! Thanks for the help.

    Attached Files:

  6. SXX

    SXX Post Master General

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    Most likely your problem caused by 32-bit OS memory limitations:
    Code:
    Operating System: Windows 7 Professional 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130828-1532)
    Memory: 4096MB RAM
    Available OS Memory: 3454MB RAM
    Check this link for more details and known workarounds:
    http://steamcommunity.com/app/233250/discussions/2/648816742979172000/

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