Linking Steam to PlayFab Can Lose Titans Ownership

Discussion in 'Support!' started by mikeyh, December 23, 2015.

  1. gynuine

    gynuine New Member

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    It looks like I am not the only one plagued with this issue.
    I have emailed support but haven't received a reply.
    Help??
  2. DeathByDenim

    DeathByDenim Post Master General

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    Keep in mind that they are in Seattle time, so they are probably sound asleep right now. When did you mail them?
  3. gynuine

    gynuine New Member

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    I mailed them at about 1800 yesterday. Hopefully it will be resolved soon. I even bought a second copy of Titans and that didnt resolve the issue. At least I got the refund pretty promptly from steam.
  4. kelwin99

    kelwin99 Uber Employee

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    Last edited by a moderator: August 23, 2018
  5. Decestia

    Decestia New Member

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    Lost access to TITANS
  6. lulamae

    lulamae Well-Known Member

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    Last edited by a moderator: August 23, 2018
  7. Decestia

    Decestia New Member

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    Issued a support ticket almost half a week ago and had no response whatsoever, how long does this usually take?
  8. nimzodragonlord

    nimzodragonlord Member

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    Usually these issues are resolved 1-2 business days after you issue the support ticket. However, it could be complicated by the fact that Uber no longer controls PA. I am not aware of PA Inc. having a support email yet, so you might have to wait until they sort things out on their end.
  9. panews

    panews Planetary News Official PA

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    Remy561, Killerkiwijuice and felipec like this.

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