Instantaneous Crash on Launch?

Discussion in 'Support!' started by baylissau, July 29, 2014.

  1. baylissau

    baylissau New Member

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    Just yesterday I was playing on the new update, pretty cool, but since the update I haven't been able to start a game without it crashing. So in every game other players would at least have a couple min head start... It was alright tho, I just dealt with it, blaming it on my crappy aussie internet.

    On one of these crashes, I couldn't get the game to actually start.
    I clicked play through steam... No launch, nothing. Just instant popup of "pa.exe has stopped working"
    All mods have been uninstalled.
    This is what I've tried so far:
    • Opening through directory
    • Using steam's repair install tool
    • Restart Steam
    • Restart PC
    • Looked online
    • Updated video card driver, there was an update necessary
    • Checked other drivers for updates
    • Reinstall PA
    • Went through Uber's troubleshooter for crashes.
    DxDiag attached.

    PA log in Appdata Local
    Code:
    [18:55:54.000] INFO Log file C:\Users\Jacobanus\AppData\Local\Uber Entertainment\Planetary Annihilation\log\PA-18-55-54.000.txt opened
    [18:55:54.000] INFO delete C:\Users\Jacobanus\AppData\Local\Uber Entertainment\Planetary Annihilation\log\PA-16-50-21.000.txt
    [18:55:54.016] INFO delete C:\Users\Jacobanus\AppData\Local\Uber Entertainment\Planetary Annihilation\log\PA-16-48-32.000.txt
    [18:55:54.109] INFO Looks like we are running via Steam
    [18:55:54.109] INFO Starting async parallel for driver with 3 threads
    [18:55:54.359] INFO HAL initializing...
    [18:55:54.359] INFO OpenGL Vendor: NVIDIA Corporation
    [18:55:54.359] INFO OpenGL Renderer: GeForce GTX 660/PCIe/SSE2
    [18:55:54.359] INFO OpenGL Version: 3.1.0
    [18:55:54.359] INFO OpenGL Shader Language Version: 1.40 NVIDIA via Cg compiler
    [18:55:54.359] INFO Vendor flag set to NVidia
    [18:55:54.359] INFO Gamma correct pipeline enabled.
    [18:55:54.359] INFO Ranged mapping enabled.
    [18:55:54.359] INFO Advanced instancing enabled.
    [18:55:54.359] INFO Advanced shader models disabled.
    [18:55:54.359] INFO Compute shaders enabled.
    [18:55:54.359] INFO Persistent buffer mapping enabled.
    [18:55:54.359] INFO Buffer textures enabled.
    [18:55:54.359] INFO initial size 1920x1080
    [18:55:54.359] INFO Loading effects from file /shaders/post.json
    [18:55:54.374] INFO Loading effects from file /shaders/content.json
    [18:55:54.452] INFO Loading effects from file /shaders/impostors.json
    [18:55:54.452] INFO Loading effects from file /shaders/misc.json
    [18:55:54.452] INFO Loading effects from file /shaders/particle.json
    [18:55:54.484] INFO Loading effects from file /shaders/scene.json
    [18:55:54.499] INFO Loading effects from file /shaders/vtex.json
    [18:55:54.515] INFO Coherent content root: "coui://ui/"
    [18:55:54.515] INFO Coherent host dir: "C:\\Program Files (x86)\\Steam\\steamapps\\common\\Planetary Annihilation\\bin_x64\\host"
    [18:55:54.515] INFO Coherent local store: "C:\\Users\\Jacobanus\\AppData\\Local\\Uber Entertainment\\Planetary Annihilation\\localstore"
    [18:55:54.562] INFO ClientInterface constructed
    [18:55:54.577] INFO {{FMOD}} fmod buffer size 5
    [18:55:54.577] INFO Setting graphics to high
    [18:55:54.577] INFO ClientInterface constructed
    [18:55:54.655] INFO TwitchTV::flushStreamingEvents Twitch state changed
    [18:55:54.655] ERROR twitch tried to send message and no UI.
    [18:55:54.733] INFO Upload limit reached
    [18:55:54.733] INFO Uploader exited with exit code 0
    I noticed it says graphics to high, however I haven't changed them since I first got the game.

    Attached Files:

    Last edited: July 29, 2014
  2. SXX

    SXX Post Master General

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    Your OS lack of Service Pack 1:
    Code:
    Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)
    Try to update it.
    baylissau likes this.
  3. baylissau

    baylissau New Member

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    yeeeaaah, about that, I was hoping that wasn't the case. Every time I click to update, Windows Explorer crashes and restarts...

    Thanks SXX, I'll get this problem fixed and get back to you if PA works after or not.
  4. SXX

    SXX Post Master General

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    I can't say for sure that it's what cause your problem, but it's one of reasons that caused issues often.
  5. baylissau

    baylissau New Member

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    I updated Windows, was about 600 MB's of updates, lol. However it did not fix the issue... Do you have anymore ideas?

    You are the same guy who moderates the Steam forums for PA right? You help the PA community tons, thanks for all your help.
  6. SXX

    SXX Post Master General

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    If you're running though Steam check those workarounds:
    1 - Try to run game without "Steam Community Overlay":
    Right click the game in your Library -> Select Properties -> On the General tab, uncheck the box next to Enable Steam Community In-Game
    2 - Try to run it using standalone launcher:
    https://store.uberent.com/download/pa

    If this not help please check this topic and upload your game log with crash dump for me:
    http://steamcommunity.com/app/233250/discussions/2/648814845443326834/
    Might be someone of devs will have time to look at it.

    Yeah, unfortunately really busy lately so can't handle all threads there. :(
  7. baylissau

    baylissau New Member

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    I had already been running the game without the Steam overlay, I have started downloading the game through the PA Launcher. Here is the log file.

    Code:
    [10:49:55.000] INFO Log file C:\Users\Jacobanus\AppData\Local\Uber Entertainment\Planetary Annihilation\log\PA-10-49-55.000.txt opened
    [10:49:55.000] INFO delete C:\Users\Jacobanus\AppData\Local\Uber Entertainment\Planetary Annihilation\log\PA-09-49-15.000.txt
    [10:49:55.000] INFO Loading mod : server_browser_show_cheat_servers
    [10:49:55.000] INFO Loading mod : rPAMM
    [10:49:55.000] INFO Mounting C:\Users\Jacobanus\AppData\Local\Uber Entertainment\Planetary Annihilation\mods\rPAMM\ as /
    [10:49:55.000] INFO Client loaded 2 mods, mounted 1
    [10:49:55.000] INFO Loading mod : cheat_allow_change_control
    [10:49:55.000] INFO Loading mod : cheat_allow_change_vision
    [10:49:55.000] INFO Loading mod : cheat_allow_create_unit
    [10:49:55.000] INFO Loading mod : cheat_allow_mod_data_updates
    [10:49:55.000] INFO Starting async parallel for driver with 3 threads
    [10:49:55.219] INFO HAL initializing...
    [10:49:55.219] INFO OpenGL Vendor: NVIDIA Corporation
    [10:49:55.219] INFO OpenGL Renderer: GeForce GTX 660/PCIe/SSE2
    [10:49:55.219] INFO OpenGL Version: 3.1.0
    [10:49:55.219] INFO OpenGL Shader Language Version: 1.40 NVIDIA via Cg compiler
    [10:49:55.219] INFO Vendor flag set to NVidia
    [10:49:55.219] INFO Gamma correct pipeline enabled.
    [10:49:55.219] INFO Ranged mapping enabled.
    [10:49:55.219] INFO Advanced instancing enabled.
    [10:49:55.219] INFO Advanced shader models disabled.
    [10:49:55.219] INFO Compute shaders enabled.
    [10:49:55.219] INFO Persistent buffer mapping enabled.
    [10:49:55.219] INFO Buffer textures enabled.
    [10:49:55.219] INFO initial size 1920x1080
    [10:49:55.234] INFO Loading effects from file /shaders/post.json
    [10:49:55.234] INFO Loading effects from file /shaders/content.json
    [10:49:55.265] INFO Loading effects from file /shaders/impostors.json
    [10:49:55.265] INFO Loading effects from file /shaders/misc.json
    [10:49:55.265] INFO Loading effects from file /shaders/particle.json
    [10:49:55.281] INFO Loading effects from file /shaders/scene.json
    [10:49:55.297] INFO Loading effects from file /shaders/vtex.json
    [10:49:55.312] INFO Coherent content root: "coui://ui/"
    [10:49:55.312] INFO Coherent host dir: "C:\\Program Files (x86)\\Steam\\SteamApps\\common\\Planetary Annihilation\\bin_x64\\host"
    [10:49:55.312] INFO Coherent local store: "C:\\Users\\Jacobanus\\AppData\\Local\\Uber Entertainment\\Planetary Annihilation\\localstore"
    [10:49:55.328] INFO ClientInterface constructed
    [10:49:55.328] INFO {{FMOD}} fmod buffer size 5
    [10:49:55.343] INFO Setting graphics to high
    [10:49:55.343] INFO ClientInterface constructed
    [10:49:55.406] INFO TwitchTV::flushStreamingEvents Twitch state changed
    [10:49:55.406] ERROR twitch tried to send message and no UI.
    
    Since updating Windows the game does go to a black screen before crashing. For about 3 seconds.

    I can't see anything about a crashdump in the log file.
  8. SXX

    SXX Post Master General

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    Can you run PA.exe directly from directory and then there should new file "Coherent_UI.log" appear.
    Find it and upload it here, pack into ZIP if needed. Thanks!
  9. baylissau

    baylissau New Member

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    Should it be in here?

    Attached Files:

  10. baylissau

    baylissau New Member

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    Same place as other log files were found.

    Attached Files:

  11. SXX

    SXX Post Master General

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    No. Coherent log have to appear in same directory you run PA.exe from.
    If it's on "C" you might need to run PA.exe "as administrator" to make this file appear.
  12. baylissau

    baylissau New Member

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    Code:
    4148 06:50:35.433110 W | PID: 4460 | 8540 06:50:35.343105 Shared textures are not properly supported on Windows 7 without Service Pack 1. Please install the latest service pack.
    4148 06:50:35.433110 W | PID: 4460 | 8540 06:50:35.364106 [4460:8540:WARNING:resource_bundle.cc(252)] locale_file_path.empty()
    
    I already went through Windows Update and updated everything though?

    Edit: I went through again, and it tells me I have 39 more updates to do. Sorry about that. I'll get back to you and tell you if it's working.
  13. baylissau

    baylissau New Member

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    Thanks SXX, about 6 GBs of updates later, it now works. Didn't realize my Windows Update was off (Probably been a while)... Sorry about the trouble.
    SXX likes this.

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