[Help] Crash on start up

Discussion in 'Support!' started by imwolf, June 27, 2014.

  1. imwolf

    imwolf New Member

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    Hello.
    A bought the game today and the game wont start.
    The game stop working and close.
    Here is the details of the error.

    Assinatura do problema:
    Nome do Evento de Problema: APPCRASH
    Nome do Aplicativo: pa.exe
    Versão do Aplicativo: 0.0.0.0
    Carimbo de Data/Hora do Aplicativo: 53a0a904
    Nome do Módulo de Falhas: pa.exe
    Versão do Módulo de Falhas: 0.0.0.0
    Carimbo de Data/Hora do Módulo de Falhas: 53a0a904
    Código de Exceção: 80000003
    Deslocamento de Exceção: 00000000002cbdfc
    Versão do sistema operacional: 6.1.7600.2.0.0.256.1
    Identificação da Localidade: 1046
    Informações Adicionais 1: b06a
    Informações Adicionais 2: b06a0252165f243f08502861dcdae32c
    Informações Adicionais 3: 3517
    Informações Adicionais 4: 35174505d9891396af48104a73331a67

    System on tool of Steam.

    Informações do processador:
    Fabricante: GenuineIntel
    Família do processador: 0x6
    Modelo do processador: 0x25
    Stepping do processador: 0x2
    Tipo do processador: 0x0
    Velocidade: 2527 MHz
    4 processadores lógicos
    2 processadores físicos
    HyperThreading: Suportado
    FCMOV: Suportado
    SSE2: Suportado
    SSE3: Suportado
    SSSE3: Suportado
    SSE4a: Não suportado
    SSE41: Suportado
    SSE42: Suportado

    Informações da rede:
    Velocidade da rede:

    Versão do sistema operacional:
    Windows 7 (64-bit)
    NTFS: Suportado
    Códigos encriptados do fornecedor: Suportado 311 0x0 0x0 0x0

    Placa de vídeo:
    Driver: NVIDIA GeForce 310M

    Nome do driver do DirectX: nvd3dum.dll
    Versão do driver: 8.16.11.8783
    Versão do driver do DirectX: 8.16.11.8783
    Data do driver: 2 de nov de 2009
    Versão do OpenGL: 3.1
    Profundidade de cor da área de trabalho: 32 bits por pixel
    Taxa de atualização do monitor: 59 Hz
    Placa DirectX: NVIDIA GeForce 310M
    VendorID: 0x10de
    DeviceID: 0xa75
    Número de monitores: 1
    Número de placas de vídeo lógicas: 1
    Nenhum SLI ou Crossfire detectado
    Resolução do monitor primário: 1366 x 768
    Resolução da área de trabalho: 1366 x 768
    Tamanho do monitor primário: 18.98" x 10.67" (21.73" diag)
    48.2cm x 27.1cm (55.2cm diag)
    Tipo do barramento primário não detectado
    VRAM primária: 256 MB
    Modos de MSAA suportados: 2x 4x 8x

    Placa de som:
    Dispositivo de áudio: Alto-falantes/Fone de ouvido (R

    Memória:
    RAM: 4014 Mb

    Outros:
    Idioma da interface: Português (Brasil)
    Microfone: Not set
    Tipo de mídia: DVD
    Total de espaço disponível em disco: 476929 Mb
    Maior bloco livre do disco rígido: 354400 Mb
    Data de instalação do SO: jun 07 2014
    Controle para jogos: None detectado(s)

    Software instalado:

    abgx360 v1.0.6
    Adobe Photoshop CS6
    Adobe Reader XI (11.0.07) - Português
    Advanced SystemCare 7
    ANNO 2070
    ArcSoft WebCam Companion 3
    Atualizações da NVIDIA 14.6.22
    avast! Free Antivirus
    DAEMON Tools Lite
    Google Chrome
    Google Update Helper
    Intel(R) Rapid Storage Technology
    Intel(R) Turbo Boost Technology Driver
    IObit Uninstaller
    Java 7 Update 60
    Java Auto Updater
    JDownloader 0.9
    JetBrains WebStorm 8.0
    K-Lite Codec Pack 5.6.1 (Full)
    League of Legends
    Microsoft .NET Framework 4.5
    Microsoft .NET Framework 4.5 PTB Language Pack
    Microsoft Access MUI (Portuguese (Brazil)) 2013
    Microsoft DCF MUI (Portuguese (Brazil)) 2013
    Microsoft Excel MUI (Portuguese (Brazil)) 2013
    Microsoft Groove MUI (Portuguese (Brazil)) 2013
    Microsoft InfoPath MUI (Portuguese (Brazil)) 2013
    Microsoft Lync MUI (Portuguese (Brazil)) 2013
    Microsoft Office 32-bit Components 2013
    Microsoft Office OSM MUI (Portuguese (Brazil)) 2013
    Microsoft Office OSM UX MUI (Portuguese (Brazil)) 2013
    Microsoft Office Professional Plus 2013
    Microsoft Office Proofing (Portuguese (Brazil)) 2013
    Microsoft Office Proofing Tools 2013 - English
    Microsoft Office Proofing Tools 2013 - Español
    Microsoft Office Shared 32-bit MUI (Portuguese (Brazil)) 2013
    Microsoft Office Shared MUI (Portuguese (Brazil)) 2013
    Microsoft OneNote MUI (Portuguese (Brazil)) 2013
    Microsoft Outlook MUI (Portuguese (Brazil)) 2013
    Microsoft PowerPoint MUI (Portuguese (Brazil)) 2013
    Microsoft Publisher MUI (Portuguese (Brazil)) 2013
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2005 Redistributable (x64)
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
    Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
    Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
    Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
    Microsoft Word MUI (Portuguese (Brazil)) 2013
    Microsoft XNA Framework Redistributable 4.0
    Microsoft_VC80_CRT_x86
    Microsoft_VC90_CRT_x86
    Nero 7 Ultra Edition
    neroxml
    Notepad++
    NVIDIA Drivers
    NVIDIA GeForce Experience 2.1
    NVIDIA Guard Service 1.3
    NVIDIA Install Application
    NVIDIA LED Visualizer 1.0
    NVIDIA Network Service
    NVIDIA Optimus Update 14.6.22
    NVIDIA ShadowPlay 14.6.22
    NVIDIA Update Core
    NVIDIA Virtual Audio 1.2.23
    Pacote de Idiomas do Microsoft .NET Framework 4.5 - Português (Brasil)
    Pando Media Booster
    PDF Settings CS6
    Planetary Annihilation
    PVSonyDll
    Realtek High Definition Audio Driver
    Revisores de Texto do Microsoft Office 2013 – Português do Brasil
    Setting Utility Series
    SHIELD Streaming
    Skype™ 6.16
    Skype Click to Call
    SmartWi Connection Utility
    Software WIDCOMM Bluetooth
    Starbound
    Steam
    Surfing Protection
    Synaptics Pointing Device Driver
    System Requirements Lab CYRI
    Terraria
    Ubisoft Game Launcher
    VAIO Care
    VAIO Control Center
    VAIO Event Service
    VAIO Personalization Manager
    VAIO Power Management
    VertrigoServ (remove only)
    Windows Driver Package - Broadcom Bluetooth (09/09/2009 6.2.0.9405)
    Windows Driver Package - Broadcom HIDClass (07/28/2009 6.2.0.9800)
    WinRAR 5.01 (64-bit)





    And the DxDiag.txt: Attached


    Can someone help me?
    Thanks.

    Attached Files:

    Last edited: June 27, 2014
  2. SXX

    SXX Post Master General

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    cwarner7264 likes this.
  3. SXX

    SXX Post Master General

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    Also your OS don't have Service Pack 1 installed so it's really outdated.
    I recommend to get most recent updates via Windows Update.
    cwarner7264 likes this.
  4. imwolf

    imwolf New Member

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    Owa, very fast!..................Thank you!!!!!
  5. monte93

    monte93 Active Member

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    i am absolutely useless at fixing this type of problems my self jajajaj my PA won't start up on my pc(parallels) nor my mac.

    Pc(parallels) problem:
    Problem signature:

    Problem Event Name: APPCRASH

    Application Name: UberLauncher.exe

    Application Version: 0.0.0.0

    Application Timestamp: 535ad6c7

    Fault Module Name: UberLauncher.exe

    Fault Module Version: 0.0.0.0

    Fault Module Timestamp: 535ad6c7

    Exception Code: 80000003

    Exception Offset: 0004aa3a

    OS Version: 6.2.9200.2.0.0.256.48

    Locale ID: 1033

    Additional Information 1: 55bd

    Additional Information 2: 55bdb125e5f5eebba32ff4470f6d6db1

    Additional Information 3: d8e7

    Additional Information 4: d8e728cfa3b4627b86f2920172200c49
  6. SXX

    SXX Post Master General

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    PA won't work in vurtual machines. They're designed to run Direct3D games, not OpenGL ones.
  7. monte93

    monte93 Active Member

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    dam so i need to wait for the mac version to set sorted out?
  8. SXX

    SXX Post Master General

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    monte93 likes this.
  9. monte93

    monte93 Active Member

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