Game crashes when notification PIP opens.

Discussion in 'Support!' started by SonicBlue22, June 19, 2020.

  1. SonicBlue22

    SonicBlue22 New Member

    Messages:
    9
    Likes Received:
    1
    The monitor I use is 2560 x 1440, but I subsample to 50% so my GPU can keep up.
    Sometimes PIP from hovering over a notification will crash the game.
    My graphics drivers are up to date.
  2. lulamae

    lulamae Well-Known Member

    Messages:
    751
    Likes Received:
    301
    Please remove your attachment as it may contain personal information.
    Verify that Planetary Annihilation is assigned to use your NVIDIA card.

    Your file indicates that you have 2 displays:
    Native Mode: 1920 x 1080(p) (60.000Hz)
    Native Mode: 3840 x 2160(p) (59.997Hz)

    Does this issue occur when you run your display at it's native resolution? (not 2560 x 1440)
    note: you can adjust the resolution of the UI & build bar in game settings.
  3. SonicBlue22

    SonicBlue22 New Member

    Messages:
    9
    Likes Received:
    1
    Sorry, I put the wrong resolution down in my original post. I use the native resolution of the 3840 x 2160 monitor. I'll see if the issue still occurs on the 1920 x 1080 monitor, but I would still like the game to work on the larger monitor.
  4. SonicBlue22

    SonicBlue22 New Member

    Messages:
    9
    Likes Received:
    1
    I found out that the problem is subsampling combined with GUI scale causes PIP to crash the game on any resolution. I figure that it's a bug.

Share This Page