Game Crashes/ Error Messages

Discussion in 'Support!' started by mellarkeonovakura, October 24, 2013.

  1. maxpowerz

    maxpowerz Post Master General

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    play game see if it works now
  2. mellarkeonovakura

    mellarkeonovakura Member

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  3. maxpowerz

    maxpowerz Post Master General

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    when you clicked amd driver install

    did it go through very fast.

    or did it take a while and did screen blank out for a second.
  4. mellarkeonovakura

    mellarkeonovakura Member

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    Took a while and screen blanked out for a second
  5. maxpowerz

    maxpowerz Post Master General

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    hmmm driver installed then.
    can you go to PA log file folder.

    C:\Users\"YourUserName"\AppData\Local\Uber Entertainment\Planetary Annihilation\log\PA-00-00-00.000.txt

    "Click sort by date so the most recent one is at the top, And post that one here."

    that file will tell me why game is crashing

    if you goto
    C:\Users\"YourUserName"\
    and you cannot see the "AppData" folder then you need to do this.

    http://windows.microsoft.com/en-au/windows/show-hidden-files#show-hidden-files=windows-vista
  6. mellarkeonovakura

    mellarkeonovakura Member

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    There was only the one there, attached it with the reply

    Attached Files:

  7. maxpowerz

    maxpowerz Post Master General

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    oh wow, i haven't seen that crash yet..
    I'm not sure what going on there , i will get more assistance maybe from dev's, and i will get tatsujb to look too, maybe SXX, they best helpers on forum :)
  8. maxpowerz

    maxpowerz Post Master General

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    its the 32bit winodw 7 crashing the game :(
  9. mellarkeonovakura

    mellarkeonovakura Member

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    so what's the actual problem?? that document looks like a ton of babble to me :/
  10. mellarkeonovakura

    mellarkeonovakura Member

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    oooooooh, I'm guessing that's not good?
  11. maxpowerz

    maxpowerz Post Master General

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    the game isn't running properly on your system because of the version of windows you have.

    there are 2 versions, a 32bit and a 64bit, you pc has the 32bit version
  12. maxpowerz

    maxpowerz Post Master General

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    yeah , at this point in time , the only fix for you is to install a 64bit version of window 7
  13. mellarkeonovakura

    mellarkeonovakura Member

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    and this 64bit would mean that the game would work??
  14. maxpowerz

    maxpowerz Post Master General

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    yes it should, you may have a crap time playing, like tatsujb said your pc is barely good enough to load the game.
  15. mellarkeonovakura

    mellarkeonovakura Member

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    hmmmm... I shall have to look into that then
  16. mellarkeonovakura

    mellarkeonovakura Member

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    If this computer isn't that good then I have an excuse to put money aside to get a better computer :)
  17. maxpowerz

    maxpowerz Post Master General

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    you local computer retailer might be able to help there, here where i live in australia upgrading from 32bit window to 64bit windows at retailer cost about $60
    also they install it for you too, so it makes it easier.
    if not ask a friend who is computer savvy to install a 64 bit windows on your computer for you.
    it will help heaps
  18. mellarkeonovakura

    mellarkeonovakura Member

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    Yeah, I'll get sorting all that out soon then, Thanks for the help :)
  19. maxpowerz

    maxpowerz Post Master General

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    sorry i couldn't get you into game now, i want everyone to enjoy playing PA, its AWESOME.

    i want everyone to enjoy it as much as me, and helping feels good , i get good feeling when people get to enjoy the game after i fix their problems
  20. mellarkeonovakura

    mellarkeonovakura Member

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    It's fine, I can occupy myself watching casts and such on youtube for now :)

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