Digital Artbook Download Testing

Discussion in 'Backers Lounge (Read-only)' started by garat, October 15, 2014.

  1. exterminans

    exterminans Post Master General

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    That is not the Steam version of the artbook, pure Steam users don't even have an Uber account they would know of.
  2. lokiCML

    lokiCML Post Master General

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    They do have a Uber account or are not able to use the online features of PA.;)
    - http://support.uberent.com/kb/faq.php?id=4

    Usually it's done automatically but if something goes wrong they have to manually do it or have none of the online features.;)

    - http://support.uberent.com/kb/faq.php?id=35
  3. optimi

    optimi Well-Known Member

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    Even for Steam buyers with an Uber account we still cannot download the art book.
  4. lokiCML

    lokiCML Post Master General

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    Here is a quote from the op.
    @jables so what is happening here. Thank you.:)
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  5. Planktum

    Planktum Post Master General

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    For kickstarter people yes, but I was asking about this for us Steam Early Access users.
  6. jables

    jables Uber Employee

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    Have @mkrater looking into it. Will let you know when we have a better answer (this all happened before I was at Uber, so having to dig a bit).
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  7. rivii

    rivii Well-Known Member

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    I have the soundtrack in there just not the artbook ^^
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  8. optimi

    optimi Well-Known Member

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  9. mkrater

    mkrater Uber Alumni

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    Nothing to report yet. We're still working on it. I apologize that it's taking longer to implement than the others. :oops:
    [​IMG]
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  10. Planktum

    Planktum Post Master General

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    Can't you just add it to our Uber account?
  11. mkrater

    mkrater Uber Alumni

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    That's the thing, it should already be on the Uber account... We're trying to determine why there are Early Access users who are unable to view it while others can.
  12. optimi

    optimi Well-Known Member

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    Not sure if this is relevant, but around late Beta (Christmas time-ish) the Artbook wasn't listed on the Steam page IIRC.
  13. mkrater

    mkrater Uber Alumni

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    Yeah, I remember that. Someone accidentally edited the rewards page that day. They're still valid rewards though and we'll keep working to find out what's going on. :)
  14. optimi

    optimi Well-Known Member

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    Thanks a lot <3
  15. mkrater

    mkrater Uber Alumni

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  16. rivii

    rivii Well-Known Member

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    It still only shows the key for the soundtrack unfortunately :(
  17. Planktum

    Planktum Post Master General

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    Same here. Only the soundtrack.
  18. Planktum

    Planktum Post Master General

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    Could we please have an update! This is getting ridiculous!
  19. mkrater

    mkrater Uber Alumni

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    It looks like this one is still being worked on with PlayFab. I apologize for the delay.
  20. Planktum

    Planktum Post Master General

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    The delay is fine as long as we are updated on the matter regularly.

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