Digital Artbook Download Testing

Discussion in 'Backers Lounge (Read-only)' started by garat, October 15, 2014.

  1. optimi

    optimi Well-Known Member

    Messages:
    572
    Likes Received:
    652
    Even for Steam buyers with an Uber account we still cannot download the art book.
  2. lokiCML

    lokiCML Post Master General

    Messages:
    1,975
    Likes Received:
    954
    Here is a quote from the op.
    @jables so what is happening here. Thank you.:)
    Planktum likes this.
  3. Planktum

    Planktum Post Master General

    Messages:
    1,060
    Likes Received:
    510
    For kickstarter people yes, but I was asking about this for us Steam Early Access users.
  4. jables

    jables Uber Employee

    Messages:
    812
    Likes Received:
    5,537
    Have @mkrater looking into it. Will let you know when we have a better answer (this all happened before I was at Uber, so having to dig a bit).
    rivii and optimi like this.
  5. rivii

    rivii Well-Known Member

    Messages:
    536
    Likes Received:
    476
    I have the soundtrack in there just not the artbook ^^
    squawkers13 and Planktum like this.
  6. optimi

    optimi Well-Known Member

    Messages:
    572
    Likes Received:
    652
  7. mkrater

    mkrater Uber Alumni

    Messages:
    1,349
    Likes Received:
    1,830
    Nothing to report yet. We're still working on it. I apologize that it's taking longer to implement than the others. :oops:
    [​IMG]
    rivii and optimi like this.
  8. Planktum

    Planktum Post Master General

    Messages:
    1,060
    Likes Received:
    510
    Can't you just add it to our Uber account?
  9. mkrater

    mkrater Uber Alumni

    Messages:
    1,349
    Likes Received:
    1,830
    That's the thing, it should already be on the Uber account... We're trying to determine why there are Early Access users who are unable to view it while others can.
  10. optimi

    optimi Well-Known Member

    Messages:
    572
    Likes Received:
    652
    Not sure if this is relevant, but around late Beta (Christmas time-ish) the Artbook wasn't listed on the Steam page IIRC.
  11. mkrater

    mkrater Uber Alumni

    Messages:
    1,349
    Likes Received:
    1,830
    Yeah, I remember that. Someone accidentally edited the rewards page that day. They're still valid rewards though and we'll keep working to find out what's going on. :)
  12. optimi

    optimi Well-Known Member

    Messages:
    572
    Likes Received:
    652
    Thanks a lot <3
  13. mkrater

    mkrater Uber Alumni

    Messages:
    1,349
    Likes Received:
    1,830
  14. rivii

    rivii Well-Known Member

    Messages:
    536
    Likes Received:
    476
    It still only shows the key for the soundtrack unfortunately :(
  15. Planktum

    Planktum Post Master General

    Messages:
    1,060
    Likes Received:
    510
    Same here. Only the soundtrack.
  16. Planktum

    Planktum Post Master General

    Messages:
    1,060
    Likes Received:
    510
    Could we please have an update! This is getting ridiculous!
  17. mkrater

    mkrater Uber Alumni

    Messages:
    1,349
    Likes Received:
    1,830
    It looks like this one is still being worked on with PlayFab. I apologize for the delay.
  18. Planktum

    Planktum Post Master General

    Messages:
    1,060
    Likes Received:
    510
    The delay is fine as long as we are updated on the matter regularly.
  19. mkrater

    mkrater Uber Alumni

    Messages:
    1,349
    Likes Received:
    1,830
    Yeah, that was my bad - sorry about that. Just nudge me if you think I've been quiet too long :oops:
    optimi and Planktum like this.
  20. rivii

    rivii Well-Known Member

    Messages:
    536
    Likes Received:
    476
    Another week has passed whats the status? @mkrater
    Planktum likes this.

Share This Page