Black screen error

Discussion in 'Support!' started by Maliciousgoober, November 26, 2017.

  1. Maliciousgoober

    Maliciousgoober New Member

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    Having error using the black screen error on a 4k monitor running at 1440p or lower.

    Things I have tried:

    • Running on independent client outside of steam
    • Disabling shadow play and nvidia geforce experience
    Please help me because I cannot not get a stable frame rate without it being lower resolution and this game is the only game that this occurs on. I understand that additional logs would be helpful however, I do not know exactly what to include at this time so please give clear instructions, and I will upload them. Thanks for the help.
  2. Maliciousgoober

    Maliciousgoober New Member

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    This is the logs I could find

    Attached Files:

  3. DeathByDenim

    DeathByDenim Post Master General

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    PA sometimes has issues with 4k. Does the screen stay black if you use windowed mode and make the window size about half that of your monitor? Changing the resolution should have had the same effect, but it's good to test it out anyway.

    Also, can you check this list of software known to interfere?
    https://wiki.palobby.com/wiki/Windows_Incompatible_Software

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