Shipping Physical Rewards FAQs

So where has mine disappeared off to?
I have a friend who was in the same tier and lives up the road a ways who has had his for a couple of months now.

Mail support@uberent.com and they'll update you on the status of your stuff.

Apparently I had an invoice tucked away in my mailbox from the 18th (I've been house-sitting for the past 1 ½ week and just got back to my place). So I'll head down tomorrow and pick it up, I'm assuming it's my package from you guys, since I've not ordered anything else recently

And on the off chance that it's not the package, I'll toss a mail over to support!

*edit*
I managed to get hit with the flu, so I've been bedridden (thanks universe), but I picked up the package just now, and it was indeed from you guys, I did not have to pay any customs fee (as I saw a fellow Swede had to do, earlier in the thread), and the contents were in good condition. The box felt a bit empty though*cough*

Thanks though, better late than never!

Hi! Haven't received the physical rewards down here in Australia. Last name starts with R. Excited for the goodies everyday when I go check the mail!

It looks like your items haven't shipped yet, but I can see them in the queue.

I'm afraid I'm gonna have to jump on-board the 'where's my Cosmic Limited Edition physical content' bandwagon too.
It has literally been over a year since I was asked to confirm my shipping and shirt sizing details, and I've remained very patient, but still nothing. For the last 2-3 months I'd figured it just wasn't going to happen, but after getting my first email from Uber since last year I got all excited... only to find it was a head's up about the TITAN'S expansion.
That was all very interesting, but I'd like to have 100% of my content for the original PA first please.

Having read all this, I get it now - unavoidable delays - but some kinda update via email would have been appreciated.

I'm getting curious as to whether my package has been sent or if it's bottom of the to-do pile still?
Christian "Max Powerz" Donohue, Adelaide Australia...

mine haven't shipped either ;_;

Hi ive been waiting for a good time now. I ordered the 250 dollar edition pre order. Has mine shipped yet? last name begins with L and I live in norway. if I needed to inform you

It looks like both of yours have just recently shipped. For @theseeker2, yours is domestic shipping from USPS and should arrive in about a week. For @edw19909, yours is international shipping and can take 6-8 weeks delivery, depending on the postal service and customs. If you need any information for customs, please email support@uberent.com and we can help ya out.

thanks
<3

Pre-ordered superultramegadeluxecosmicedition on 5/1/2013, and moved since then but had changed my address quite some time ago. Hopefully it propagated and I'll be seeing my stuff in the very near future.

I received my package, thanks Uber!

Still waiting for my Limited Cosmic Edition, hopefully it will arrive in the near future. Mostly waiting for the T-shirt

-Bastian Forge

Just sent ya a PM. Looks like your items have shipped.

Still waiting here aswell - I have a feeling I won't ever be getting my stuff because of the customs problems in Germany, as some people have reported.

It looks like your items have shipped! If there are any issues or questions, please feel free to contact us anytime. Thanks!

Is there any way we ourselves can check if it's been sent?

Just received mine. Last name starts with W. Louisiana USA.

No, unfortunately there is not. But I can always check the status for you!
For yours, I can see it was recently shipped. As an international shipment it can take 6-8 weeks for delivery based on the postal service and customs. If there are any issues or questions, please feel free to contact support@uberent.com anytime.