112557-pte pa.exe Crash

Discussion in 'Support!' started by obiwantoby, December 21, 2018.

  1. obiwantoby

    obiwantoby New Member

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    The new PTE build is consistently crashing on me. I have had occasional crashes in the past, but they were relatively rare. This seems consistent.

    I do not see any .dmp files , just this in the event viewer.

    Faulting application name: pa.exe, version: 0.0.0.0, time stamp: 0x5c1b31e8
    Faulting module name: ntdll.dll, version: 10.0.17763.194, time stamp: 0xe8b54827
    Exception code: 0xc0000374
    Fault offset: 0x00000000000faf49
    Faulting process id: 0x904
    Faulting application start time: 0x01d498bb1a665438
    Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\Planetary Annihilation Titans\bin_x64\pa.exe
    Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
    Report Id: 40be1811-8171-4420-9031-db8546c10383
    Faulting package full name:
    Faulting package-relative application ID:

    Attached Files:

  2. mikeyh

    mikeyh Post Master General

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    Any overlays installed?
  3. dangel666

    dangel666 New Member

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    I'm also seeing regular crashes (client side). I'm running a local dedicated server that my partner I play private games on and since the updates both clients on both PCs fall over regularly - the server remains up thankfully.

    I didn't see a DMP until yesterday so hopefully this will help..

    If you need anything just ask (i'm a dev by trade). Thanks for your support and hard work btw - we both love PA :)

    Attached Files:

  4. lulamae

    lulamae Planetary Moderator

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    Please post a client log from one of the crash events https://support.planetaryannihilation.com/kb/faq.php?id=182
  5. dangel666

    dangel666 New Member

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    Hiya - I think I already did (above). I zipped up logs around the time the dump was created including the one at 17:21 matching the date/time. I can pull the server logs from the dedicated box if you need them but the server didn't crash (only the clients).
  6. lulamae

    lulamae Planetary Moderator

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    Yes, I see. Please open a new ticket and submit these files at https://support.planetaryannihilation.com/
  7. lulamae

    lulamae Planetary Moderator

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    Also check for Windows incompatible software https://wiki.palobby.com/wiki/Windows_Incompatible_Software
  8. dangel666

    dangel666 New Member

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    Ticket opened..
  9. dangel666

    dangel666 New Member

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    .
    Last edited: January 8, 2019
  10. dangel666

    dangel666 New Member

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    Yup already looked at that - client2 has almost nothing on it compared to my main rig (and both crash). Both were stable pre moving to the new builds so I suspect that's the issue (or the new builds don't like some of the mods we are using). Either way hopefully this helps the PA team.
  11. fitzdba

    fitzdba New Member

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    My System is also crashing to offen since the last update. 112597-legacy-live-112595

    GTX1080 updated drivers Windows 10
  12. lulamae

    lulamae Planetary Moderator

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