112557-pte pa.exe Crash

Discussion in 'Support!' started by obiwantoby, December 20, 2018.

  1. obiwantoby

    obiwantoby New Member

    Messages:
    18
    Likes Received:
    3
    The new PTE build is consistently crashing on me. I have had occasional crashes in the past, but they were relatively rare. This seems consistent.

    I do not see any .dmp files , just this in the event viewer.

    Faulting application name: pa.exe, version: 0.0.0.0, time stamp: 0x5c1b31e8
    Faulting module name: ntdll.dll, version: 10.0.17763.194, time stamp: 0xe8b54827
    Exception code: 0xc0000374
    Fault offset: 0x00000000000faf49
    Faulting process id: 0x904
    Faulting application start time: 0x01d498bb1a665438
    Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\Planetary Annihilation Titans\bin_x64\pa.exe
    Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
    Report Id: 40be1811-8171-4420-9031-db8546c10383
    Faulting package full name:
    Faulting package-relative application ID:

    Attached Files:

  2. mikeyh

    mikeyh Post Master General

    Messages:
    1,958
    Likes Received:
    1,670
    Any overlays installed?
  3. dangel666

    dangel666 New Member

    Messages:
    13
    Likes Received:
    0
    I'm also seeing regular crashes (client side). I'm running a local dedicated server that my partner I play private games on and since the updates both clients on both PCs fall over regularly - the server remains up thankfully.

    I didn't see a DMP until yesterday so hopefully this will help..

    If you need anything just ask (i'm a dev by trade). Thanks for your support and hard work btw - we both love PA :)

    Attached Files:

  4. lulamae

    lulamae Well-Known Member

    Messages:
    616
    Likes Received:
    303
    Please post a client log from one of the crash events https://support.planetaryannihilation.com/kb/faq.php?id=182
  5. dangel666

    dangel666 New Member

    Messages:
    13
    Likes Received:
    0
    Hiya - I think I already did (above). I zipped up logs around the time the dump was created including the one at 17:21 matching the date/time. I can pull the server logs from the dedicated box if you need them but the server didn't crash (only the clients).
  6. lulamae

    lulamae Well-Known Member

    Messages:
    616
    Likes Received:
    303
    Yes, I see. Please open a new ticket and submit these files at https://support.planetaryannihilation.com/
  7. lulamae

    lulamae Well-Known Member

    Messages:
    616
    Likes Received:
    303

    Also check for Windows incompatible software https://wiki.palobby.com/wiki/Windows_Incompatible_Software
  8. dangel666

    dangel666 New Member

    Messages:
    13
    Likes Received:
    0
    Ticket opened..
  9. dangel666

    dangel666 New Member

    Messages:
    13
    Likes Received:
    0
    .
    Last edited: January 7, 2019
  10. dangel666

    dangel666 New Member

    Messages:
    13
    Likes Received:
    0
    Yup already looked at that - client2 has almost nothing on it compared to my main rig (and both crash). Both were stable pre moving to the new builds so I suspect that's the issue (or the new builds don't like some of the mods we are using). Either way hopefully this helps the PA team.
  11. fitzdba

    fitzdba New Member

    Messages:
    4
    Likes Received:
    0
    My System is also crashing to offen since the last update. 112597-legacy-live-112595

    GTX1080 updated drivers Windows 10
  12. lulamae

    lulamae Well-Known Member

    Messages:
    616
    Likes Received:
    303

Share This Page