Why are backerd paying for expansion

Discussion in 'PA: TITANS: General Discussion' started by scottjames, August 21, 2015.

  1. scottjames

    scottjames Member

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    Many of us including myself are earlier to kickstarter supporters. So Why do i have to pay 16 dollaors for the expansion? I mean i had my Delta commander for a week or so then it was gone... No biggy. But the expansion is a biggy. So much for loyalty and taking care of your customers.. I'm not a troll or a person who rages.. Not at my age but wrong is wrong. FIX IT Uber.
  2. davostheblack

    davostheblack Well-Known Member

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    See, I'm actually in agreement here for those who paid Over The Odds for PA.

    I don't mean everyone who ever bought PA mind, just the Alpha purchases who paid WAY over the standard game price.
  3. cola_colin

    cola_colin Moderator Alumni

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    If you paid Uber money during the kickstarter in any way you are can get a free titans key from them afaik?
  4. squishypon3

    squishypon3 Post Master General

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    It's not intentional, probably missed a few people.

    I'd suggest contacting support@uberent.com to settle this.
    stuart98 likes this.
  5. mindblip

    mindblip New Member

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    Has anyone received a response from the support e-mail? I tried contacting them a couple days ago to try and get it sorted out but still no response...
  6. cola_colin

    cola_colin Moderator Alumni

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    They are getting a lot of traffic atm, so there may be some delays, see here: https://forums.uberent.com/threads/support-uberent.69537/
  7. Geers

    Geers Post Master General

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    I bet half the emails in their support inbox is "your literly hitler go dye scamers".
  8. cola_colin

    cola_colin Moderator Alumni

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    Those are fast to process at least :D
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  9. scottjames

    scottjames Member

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    incorrect.
  10. cola_colin

    cola_colin Moderator Alumni

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    how so?
  11. bgolus

    bgolus Uber Alumni

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    Our single support person, mkrater, has been swamped with the release.

    She will get to you, but I can't say how soon.

    Basically if someone used a different email address for your steam account and the original PA account the system lost track of the backer status. Simply relinking your original PlayFab (aka UberNet) account with your Steam can fix this sometimes.

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