How to report issues where the game is running slow

Discussion in 'Planetary Annihilation General Discussion' started by metabolical, June 17, 2014.

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  1. metabolical

    metabolical Uber Alumni

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    How to Report Performance Issues.

    1. Post LobbyId.

    a) While playing the LobbyId is available below the version number in the top right corner of your screen. (see image at bottom)
    b) After finishing a game the LobbyId is available via Main Screen -> Replays -> Set "Show Replays For" to "My Games Only" -> See LobbyId is Replay Browser.

    2. Press control-P and take a screenshot of the "sim" and "client" screens.

    3. List any server mods you are running. If the answer is not "none" you will get less priority.

    4. Press ctrl+F11 to capture a client UberProbe. It will be a .upf file saved to, on Windows, C:\Users\YOUR_WINDOWS_USERNAME\AppData\Local\Uber Entertainment\Planetary Annihilation\PerfLogs\. Upload this file.

    5. Post your dxdiag.txt (windows). Start -> Run -> dxdiag -> "Save all information" -> Add file as attachment.

    6. Share any additional information you think may be useful.

    In-Game LobbyId
    Last edited by a moderator: August 11, 2014
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