Won't let me play properly - Not about games down earlier on

Discussion in 'Support!' started by Vusa, March 14, 2016.

  1. Vusa

    Vusa New Member

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    First I would like to thank the devs for getting the game back up promptly today but now I have another problem. I bought Planetary Annihilation Titans on steam last year at some point. Anyway I went to play after the game came back up and it says I need to buy the Titans expansion. May I please have some assistance in fixing this problem.

    Thanks,
    Dan
  2. DeathByDenim

    DeathByDenim Post Master General

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    First check Settings -> Game play and see if you can set Active Product to Titans.

    If you don't see that menu option, try restarting Steam.

    If that doesn't work, it probably means something is broken with your account data. That can't be fixed through the forums unfortunately. You'll have to e-mail support@uberent.com about that one. They are usually pretty quick about responding though. (Depending on how much e-mail they received during the outage of course :))
    Vusa likes this.

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