Whenever I load PA: Titans, steam automatically switches the game over to Original PA

Discussion in 'Mac and Linux' started by alexthelion2, September 13, 2015.

  1. alexthelion2

    alexthelion2 New Member

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    I recently created an uber account, and it has been doing that ever since.

    Do I need to manually register PA: Titans with uber net or something?
  2. alexthelion2

    alexthelion2 New Member

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    It switches over from titans to original as it is connecting to play fab. Just for reference.
  3. DeathByDenim

    DeathByDenim Post Master General

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    And when you got to Settings -> Gameplay, is there an option called "Active Product" you can set to Titans?
  4. alexthelion2

    alexthelion2 New Member

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    Thanks for your response. I checked the game play tab when I launch the game from steam and when I do it from the launcher and I don't see an Activate Product button, checkbox, or tab under "Gameplay" in the settings menu
  5. DeathByDenim

    DeathByDenim Post Master General

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    It sounds like there is something wrong with your account data then and you'll need to contact support@uberent.com to get it fixed, I'm afraid.

    I'm a bit confused as to what happened though. Did you have classic PA on Steam and then bought the expansion through Steam to get PA: Titans? Which worked? And how did you then make an Uber account?
  6. alexthelion2

    alexthelion2 New Member

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    I bought classic PA through a humble bundle purchase, and activated it on steam, and then I purchased Titan on Steam. The game was working fine, until it crashed earlier today and when I relaunched the game it was asking for login info (which the game wasn't doing previously)

    As far as I know, the game was automatically logging me in to a user account called something like "Steam1102301341401" every time I played the game, although I don't remember the exact name. Since I never actually created this account, and PA Titans did it automatically, I didn't have the password. So I created an Ubernet account, and linked it to my steam account.

    Ever since I created the ubernet account, when I launch PA Titans it automatically reverts to PA Classic.

    It's kind of weird to explain, but hopefully that makes sense.
  7. alexthelion2

    alexthelion2 New Member

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    I submitted a ticket to support, so hopefully it gets resolved soon. Are they still very busy resolving these problems?
  8. DeathByDenim

    DeathByDenim Post Master General

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    Ah, yeah, that explanation makes sense. The linking probably did some bad stuff.

    I think Uber Support is still chewing its way through all of those mail, but I haven't heard how far they got in a while. Eleven days ago they were twelve days behind. But, yeah, that info isn't very recent anymore.

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