Xbox. brother's account was hacked somehow. It won't let him sign in and all 5000 of his points are gone
Then I would contact xbox live support from the email address you made your xbox account with. But I'm not familiar with xbox support.
Lil' late Jessap. But thanks anyway. After waiting 30 minutes on hold, we were finally able to get our accounts back. SeriouslyFuckBlackOps