Unlinked launcher crashing

Discussion in 'Support!' started by therafkid, July 1, 2013.

  1. therafkid

    therafkid New Member

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    Hi,

    Bought the game today with alpha access, downloaded the launcher, updated it etc, but every time i hit play, it crashes and closes. I have not linked to steam, and would like to keep it that way for now. I have looked at the logs and i get this:

    [22:12:45.063] INFO Log file C:\Users\Scott\AppData\Local\Uber Entertainment\Planetary Annihilation\log\PA-22-12-45.047.txt opened
    [22:12:45.063] INFO delete /user/log/PA-21-38-10.000.txt
    [22:12:45.063] INFO Looks like this isn't the Steam distribution
    [22:12:47.184] INFO Dump written to C:\Users\Scott\AppData\Local\Temp\50274c68-c3c4-41b7-826e-ec161503601a.dmp
    [22:12:47.184] INFO Upload command: C:\Program Files (x86)\Planetary Annihilation\PA\bin_x64\crashupload.exe -c C:\Users\Scott\AppData\Local\Temp\checkpoint.cpk -p "Platform=windows" -p "Program=client" -p "TitleId=4" http://uberent.com/GameClient/SubmitCrashReportWithDump C:\Users\Scott\AppData\Local\Temp\50274c68-c3c4-41b7-826e-ec161503601a.dmp
    [22:12:48.356] INFO Too many parameters
    [22:12:48.356] INFO Uploader exited with exit code 1

    anyone able to help please?

    p.s, i have looked around at other solutions, updated and installed stuff, but nothing seems to be working :(
  2. SXX

    SXX Post Master General

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    Before anybody can help you need to post your DxDiag which contain information about your OS and hardware.
    Run DxDiag tool (Start > Run > type "dxdiag" without quotes), press "Save All Information" button and upload your DxDiag.txt as attachment on forum.
  3. therafkid

    therafkid New Member

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    sorry, here it is:

    Attached Files:

  4. SXX

    SXX Post Master General

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    You're problem that you have integrated GPU Intel HD 3000:
    http://ark.intel.com/products/52219
    It's not supported and probably won't be supported. Also game not yet optimized so your iGPU just not powerful enough for it.

    You also got outdated driver:
    Grab new one here:
    https://downloadcenter.intel.com/Detail ... ldID=22628

    After you install driver game probably will work, but your graphics isn't really suitable for games.
  5. bgolus

    bgolus Uber Alumni

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    That laptop should have a Nvidia GeForce GT 540M. The specs are about on par with a laptop I have that I can run the game on (though the framerate isn't great).

    I would try updating your Nvidia graphics drivers, and you might try downloading the DirectX 9.0c redistributals which can be found in this post:
    viewtopic.php?f=71&t=47593

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