Titans only able to run Classic mode.

I own Titans, and that's what I'm launching on steam. The actual support page doesn't seem to want to actually respond to me so I'm looking for information elsewhere. When the game launches, I see the Titans menu for about a second, before the game forcibly changes to the vanilla PA screen. The gameplay settings menu does not contain and options for anything other than changing the user interface. There is no way to change the expansion back after I set it to classic once to play with a friend. This is incredibly frustrating because I cant seem to do anything about it.

Did you receive a ticket number? What is it and when did you submit the request?

Oh good hello. I did. The number is #810249

I submitted it two whole days ago.

Any luck/news?

Guess not.

I would like to play the game.

I'm not a game dev, but I have left a note for the support team. You can also try reaching out to them at support@planetaryannihilation.com and reference your support ticket number.

I've done just that. Thanks for being the only support member who actually reads things.

This is getting ridiculous. I've still gotten absolutely no indication from that team. How many people are on it? I know there aren't a million requests because the other posts on this page are months or years old.

Is there anything else you can do? Have they seen your note? I'm in the dark.

I cant believe this.

I cant access content that I paid for and all I'm delivered is silence.