Titans not working

Discussion in 'Support!' started by Clopse, September 14, 2015.

  1. Clopse

    Clopse Post Master General

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    @mkrater

    Hey, I made a booboo somewhere when i upgraded my stem account to titans, I have never played with steam but received a steam key for participating in the last tournament.

    I played a couple of games with this account but wanted to link it to my uber account. When i linked this account to my steam account i no longer have titans. Game is called titans in my steam but vanilla PA starts and no option for titans.

    Any idea how i can solve this or maybe unlink my steam, and i'll buy a 3rd account for my Clopse one, i dont mind either way. :D Thanks in advance

    Steam name is clopsie
  2. mkrater

    mkrater Uber Alumni

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    Sent ya a PM. :)
    Clopse likes this.
  3. Clopse

    Clopse Post Master General

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    Sorted, thanks so much :D
    mkrater likes this.
  4. alexthelion2

    alexthelion2 New Member

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    I am having the same issue! Can you please tell me how to resolve this?! I sent in a support ticket three days ago!!
  5. mkrater

    mkrater Uber Alumni

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    Support emails are still a bit backlogged. But I've sent a PM. :)
    cdrkf likes this.
  6. alexthelion2

    alexthelion2 New Member

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    Thanks so much!!
    cdrkf likes this.
  7. M8Ray

    M8Ray New Member

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    Hey there, i got the same problem. When i launch PA:T from steam everything is ok to the moment when its logging to PlayFab. After the logging T are switching to Classic ver. of the game... I think more people can have the same issue so why dont u tell how to fix this? :(
  8. DeathByDenim

    DeathByDenim Post Master General

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    Because they need to fix your account data on their servers, which is something you don't have access to. Otherwise people who don't own Titans can just enable it without buying it. It's annoying that it breaks for some people of course, but I'm afraid all you can do it mail support@uberent.com to get it fixed. It should be pretty fast though as the backlog is gone now.
  9. cazer113

    cazer113 New Member

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    hi
    having the same problem have put a ticket in but have had no reply
  10. DeathByDenim

    DeathByDenim Post Master General

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    When did you submit your ticket?
  11. cazer113

    cazer113 New Member

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    4 hours ago
  12. DeathByDenim

    DeathByDenim Post Master General

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    Heh, give them some time, eh? :)
  13. cazer113

    cazer113 New Member

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    i know it's just really annoying as i had a game planned with a friend and now we can't play even though i own the game legally
  14. cazer113

    cazer113 New Member

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    they just got back to me so it's all sorted
    DeathByDenim likes this.
  15. n3crofear

    n3crofear New Member

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    Same issue here ;P

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