Store Problems please help

Discussion in 'Planetary Annihilation General Discussion' started by wolfthesnarf, June 13, 2013.

  1. wolfthesnarf

    wolfthesnarf New Member

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    I have been trying to buy the Galactic edition from the store but every time I click the Paypal or the Amazon buttons they Just have a circle for loading. Now I have been sitting on this screen for about an hour now and I just do not understand why this is doing this please help.

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  2. SXX

    SXX Post Master General

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    What browser do you use? Did you tried to checkout in another browser?
  3. wolfthesnarf

    wolfthesnarf New Member

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    Yes, I used Chrome, Firefox, Opera, and Internet Explorer and they are all the same loading but these I only waited about 10 minutes on just to make sure.
  4. corrupted

    corrupted New Member

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    I am having the same problem....
  5. hixday93800

    hixday93800 Member

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    help please, game is out in 4 hours and we can't pre-order....
  6. corrupted

    corrupted New Member

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    You are having the same problem?
  7. hixday93800

    hixday93800 Member

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    yes i do :/ infinite loading and never directed to a payment device.
  8. SXX

    SXX Post Master General

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    You need to ask uber by email: info@uberent.com
    Probably they know how to help you, at least they will try to find where problem is.
  9. hixday93800

    hixday93800 Member

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    No i can acess the payment page but when i press buy, or continue it just take me back to PA pre-order page.
  10. corrupted

    corrupted New Member

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    I have done that 4 hours ago.

    Buying through steam grants you acess, or do we need to buy Galactic, Cosmic Editions?


    EDIT: I think its working now!
  11. corrupted

    corrupted New Member

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    Its working now, just downloading! See you all in game!
  12. neutrino

    neutrino low mass particle Uber Employee

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    The store broke last night for about 6 hours. We reset it and it started working again. Looked like a database issue.

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