PA:T crashes in Galactic War and AI Skirmish

Discussion in 'Support!' started by slcb, March 23, 2018.

  1. slcb

    slcb New Member

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    Hi

    still new to this game and I like it a lot, if it wasn't for the constant crashes. Those occur both in Galactic War (no mods) or in AI (with Queller and Legion). Quite randomly, sometimes the game runs fine for an hour, sometimes within 10 minutes of a match. DxDiag and latest dmp file attached, please advise.

    Drivers are up to date, no known conflicting software running as well. Other games are working fine.

    Thanks
    SL

    Attached Files:

  2. mikeyh

    mikeyh Post Master General

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    Can you please zip and upload the dmp files from:
    • %LOCALAPPDATA%\Temp\ (C:\Users\Stephan\AppData\Local\Temp\)
  3. slcb

    slcb New Member

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    Sure, attached from the 3 most recent crashes. Thanks for looking into this.

    Attached Files:

  4. mikeyh

    mikeyh Post Master General

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    Those are all in the Nvidia OpenGL driver.

    Recommend you try a DDU uninstall:
    Seeing lots of issues with people using older Nvidia cards.

    Code:
    Operating system: Windows NT
                      10.0.16299
    CPU: amd64
         family 6 model 58 stepping 9
         8 CPUs
    
    GPU: UNKNOWN
    
    Crash reason:  EXCEPTION_ACCESS_VIOLATION_EXEC
    Crash address: 0x12
    Process uptime: 1802 seconds
    
    Thread 0 (crashed)
    0  0x12
        rax = 0x0000000118775370   rdx = 0x0000000000000024
        rcx = 0x0000000000000024   rbx = 0x0000000000000000
        rsi = 0x00000000e82b94f0   rdi = 0x0038000100001403
        rbp = 0x00000000e82b95b0   rsp = 0x000000000014e4b0
         r8 = 0x0000000000000000    r9 = 0x0000000015f3e940
        r10 = 0x000000000901d040   r11 = 0x0000000000000000
        r12 = 0x0000000000000000   r13 = 0x0000000000000012
        r14 = 0x0000000004000004   r15 = 0x0000000000000785
        rip = 0x0000000000000012
        Found by: given as instruction pointer in context
    1  nvoglv64.dll + 0x957302
        rbp = 0x00000000e82b95b0   rsp = 0x000000000014e4f0
        rip = 0x0000000061f37302
        Found by: stack scanning
    2  nvoglv64.dll + 0xd378bf
        rbp = 0x00000000e82b95b0   rsp = 0x000000000014e530
        rip = 0x00000000623178bf
        Found by: stack scanning
    3  nvoglv64.dll + 0xdb76aa
        rbp = 0x00000000e82b95b0   rsp = 0x000000000014e550
        rip = 0x00000000623976aa
        Found by: stack scanning
    4  nvoglv64.dll + 0xd3aab4
        rbp = 0x00000000e82b95b0   rsp = 0x000000000014e560
        rip = 0x000000006231aab4
        Found by: stack scanning
    5  nvoglv64.dll + 0xd39b85
        rbp = 0x00000000e82b95b0   rsp = 0x000000000014e580
        rip = 0x0000000062319b85
        Found by: stack scanning
    6  nvoglv64.dll + 0xda0ed5
        rbp = 0x00000000e82b95b0   rsp = 0x000000000014e5b0
        rip = 0x0000000062380ed5
        Found by: stack scanning
    7  nvoglv64.dll + 0xd9ab1f
        rbp = 0x00000000e82b95b0   rsp = 0x000000000014e5f0
        rip = 0x000000006237ab1f
        Found by: stack scanning
    8  nvoglv64.dll + 0x9b6420
        rbp = 0x00000000e82b95b0   rsp = 0x000000000014e650
        rip = 0x0000000061f96420
        Found by: stack scanning
    9  PA.exe!crom::RasRenBatchedMeshGroup::doBatchDraws(zu::RefNoCount<crom::RasRenEffect>,crom::ras::Rasterizer *,int,int) + 0x185
        rbp = 0x00000000e82b95b0   rsp = 0x000000000014e6a0
        rip = 0x00000001404109a5
        Found by: stack scanning
    10  PA.exe!crom::RasRenBatchedMeshGroup::drawImpostors(crom::RasRenTechnique *,zu::Mat4x4<float> const &,std::function<void > const &) + 0x211
        rbp = 0x00000000e82b95b0   rsp = 0x000000000014e740
        rip = 0x00000001404116c1
        Found by: call frame info
    11  PA.exe!crom::RasRenSceneViewport::renderBatches(crom::RasRenSceneViewport::SceneInfo const &,std::_Vector_const_iterator<std::_Vector_val<std::_Simple_types<zu::RefNoCount<crom::RasRenBatchedMeshGroup> > > >,std::_Vector_const_iterator<std::_Vector_val<std::_Simple_types<zu::RefNoCount<crom::RasRenBatchedMeshGroup> > > >,zu::StringRange,std::function<void > const &) + 0x2b3
        rbp = 0x00000000e82b95b0   rsp = 0x000000000014e850
        rip = 0x00000001403e6803
        Found by: call frame info
    12  PA.exe!crom::RasRenSceneViewport::renderBucket(crom::RasRenSceneViewport::DrawBucket const &,zu::StringRange,std::function<void > const &) + 0xe6
        rbp = 0x00000000e82b95b0   rsp = 0x000000000014e980
        rip = 0x00000001403e6aa6
        Found by: call frame info
    13  PA.exe!crom::RasRenShadowMap::update() + 0xabd
        rbp = 0x00000000e82b95b0   rsp = 0x000000000014e9e0
        rip = 0x000000014041de8d
        Found by: call frame info
    14  PA.exe!crom::RasRenLightingEnvironment::applyLighting() + 0x449
        rbp = 0x00000000e82b95b0   rsp = 0x000000000014ec60
        rip = 0x0000000140404649
        Found by: call frame info
    15  PA.exe!crom::RasRenLightingEngine::endSolid() + 0x160
        rbp = 0x00000000e82b95b0   rsp = 0x000000000014ef90
        rip = 0x00000001403c8410
        Found by: call frame info
    16  PA.exe!crom::RasRenSceneViewport::render() + 0x6c3
        rbp = 0x00000000e82b95b0   rsp = 0x000000000014efc0
        rip = 0x00000001403e55d3
        Found by: call frame info
    17  PA.exe!crom::RasRen::present() + 0x133
        rbp = 0x00000000e82b95b0   rsp = 0x000000000014f6d0
        rip = 0x0000000140395ac3
        Found by: call frame info
    18  PA.exe!client::ClientGame::updateAndPresent(crom::Profiler &,float) + 0xdaa
        rbp = 0x00000000e82b95b0   rsp = 0x000000000014f760
        rip = 0x000000014008ea7a
        Found by: call frame info
    19  PA.exe!crom::SDLPlatform::runGame(crom::Game *) + 0x41b
        rbp = 0x00000000e82b95b0   rsp = 0x000000000014fa20
        rip = 0x000000014030b06b
        Found by: call frame info
    20  PA.exe!SDL_main + 0x384
        rbp = 0x00000000e82b95b0   rsp = 0x000000000014fcd0
        rip = 0x0000000140306a44
        Found by: call frame info
    21  PA.exe!WinMain + 0x166
        rbp = 0x00000000e82b95b0   rsp = 0x000000000014fef0
        rip = 0x0000000140499b76
        Found by: call frame info
    22  PA.exe!WinMainCRTStartup + 0x158
        rbp = 0x00000000e82b95b0   rsp = 0x000000000014ff20
        rip = 0x0000000140498bac
        Found by: call frame info
    23  kernel32.dll + 0x11fe4
        rbp = 0x00000000e82b95b0   rsp = 0x000000000014ff60
        rip = 0x00007ffccc4a1fe4
        Found by: call frame info
    24  ntdll.dll + 0x6efc1
        rbp = 0x00000000e82b95b0   rsp = 0x000000000014ff90
        rip = 0x00007ffcced3efc1
        Found by: stack scanning
    25  KERNELBASE.dll + 0xe9410
        rbp = 0x00000000e82b95b0   rsp = 0x000000000014ffc0
        rip = 0x00007ffccb579410
        Found by: stack scanning
  5. slcb

    slcb New Member

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    "Seeing lots of issues with people using older Nvidia cards."

    Funny, I'm on a GTX970 which wasn't around when this game was made. However, DDU seems to have fixed it, just did a game and had no crashes.

    Thank you.
    SL
  6. mikeyh

    mikeyh Post Master General

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    It's not a game issue from what I've seen.

    Seems to be related to your driver upgrade history, GPU swaps, OS upgrades and any failed installs / uninstalls.

    That crash started with 390/391 drivers typically on Windows 10 with previous generation (older) cards. ie not latest 10 series.

    Possibly a setting or profile is not migrated or set incorrectly during upgrades.

    Hopefully that specific crash is fixed now.

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