PA Launching Error (Fatal Error upon opening please help)

Discussion in 'Support!' started by theren1, December 27, 2014.

  1. theren1

    theren1 New Member

    Messages:
    3
    Likes Received:
    0
    I'm new to these forums so I apologize in advance for any errors that I make.
    I just downloaded PA from steam and when I tried to run it, a window opens that says:
    upload_2014-12-27_13-34-41.png
    The game will not launch and just closes when I press OK.
    My computer is relatively old (About 4ish years) and I have heard it might have to do with the graphics card, However, I have never had any problems launching any other games including Planetside 2 or League of Legends with no lag on medium settings. Does anyone know if I can fix this error or perhaps something I have to update in order to play PA?
  2. cdrkf

    cdrkf Post Master General

    Messages:
    5,721
    Likes Received:
    4,793
    Yeah that is typical of you having an out of date GFX driver. PA is built using 'OpenGL' for graphics, rather than DirectX like most other games- which makes it a bit more sensitive to driver versions.

    If you could run a 'DxDiag' and post the results here that would allow us to check what your using and what you need to do to sort it out- usually just get the latest driver for the graphics card you want to use.

    To get a dxdiag, type 'dxdiag' into the search box in windows (press start and it's at the bottom if on Windows Vista / Windows 7), and press enter. That will bring up an information window about your machine. At the bottom is an option called 'Save All Information'. Click that and save the file somewhere easy to find. Then all you need to do is upload the file here (or if it won't let you- you may need a minimum number of posts before you can, copy paste the content into a post here instead).
    SXX likes this.
  3. theren1

    theren1 New Member

    Messages:
    3
    Likes Received:
    0
    This is the DxDiag
    Any ideas?

    Attached Files:

    Last edited: December 27, 2014
  4. SXX

    SXX Post Master General

    Messages:
    6,896
    Likes Received:
    1,812
    cdrkf likes this.
  5. obscurous

    obscurous New Member

    Messages:
    2
    Likes Received:
    0
    Greetings,

    I am having the PA.EXE crash on load up as well. game ran fine after the last up date for two or three days then crashed during multi-player. Now it crashes every time I start a game. single player, sp vr AI, or multi-player. IT lets me play for about 30 seconds to 4 mins then...crash. I attached the dxdiag as requested.

    Any help would be appreciated.

    Obs

    Attached Files:

  6. SXX

    SXX Post Master General

    Messages:
    6,896
    Likes Received:
    1,812
    Your problem likely related to limited RAM (4GB only) and whatyou can actually try it's go to Windows settings and set page file / virtual memory size to 12GB:
    http://windows.microsoft.com/en-us/windows/change-virtual-memory-size#1TC=windows-7

    Though keep in mind with 4GB only you shouldn't try to play on systems with many planets because it's won't work good.
    theren1 likes this.
  7. obscurous

    obscurous New Member

    Messages:
    2
    Likes Received:
    0
    The system was only 2 planets and no moons. I have an extra flash drive so would setting up a 16 GB readyboost help. I will give the page file increase a try too.

    thanks
    Obs
  8. theren1

    theren1 New Member

    Messages:
    3
    Likes Received:
    0
    Thanks so much it works now.

Share This Page