PA is crashing my Video Card

I can run the game for a few minutes then my video card ( or the driver, I'm not sure which exactly) suffers a glitch which causes any video on my computer screen to black out for a couple seconds. I get a small notification on the bottom right of my screen that says by video card/driver has crashed and recovered. Any videos I had paused/running became green screens, which proved to be easily fixable when I refreshed the web browser. PA on the other hand drops out entirely. The window its in is blank. Nothing there, not even a white or black screen. Its entirely transparent. I can even interact with windows behind it without needing to minimize...

I honestly have no idea what happened... On a side note it also made all my Web Browser Tabs become transparent, though still interactive.

I've included my system specs below:

OS Name Microsoft Windows 7 Home Premium
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name (Redacted)
System Manufacturer System manufacturer
System Model System Product Name
System Type x64-based PC
Processor AMD Phenom(tm) 9650 Quad-Core Processor, 2300 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 1309, 9/11/2009
SMBIOS Version 2.5
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "6.1.7601.17514"
User Name (Redacted)\(Redacted)
Time Zone Pacific Daylight Time
Installed Physical Memory (RAM) 8.00 GB
Total Physical Memory 8.00 GB
Available Physical Memory 5.66 GB
Total Virtual Memory 16.0 GB
Available Virtual Memory 13.4 GB
Page File Space 8.00 GB
Page File C:\pagefile.sys

Video Card Driver is the latest I can find, though I'm starting to wonder if its good enough, other than not being able to run Direct X11 I haven't had any issues with it so far.

Please attach the full DxDiag, knowing the video card you're using might make it easier to help you out. ;p

Mike

not sure how to run a DXDiag.

As for the card: ATI Radeon HD 4800 Series

Open the Start Menu and right at the bottom type in 'DxDiag.exe'.

Mike

Edited: now with attachment.

Can you please edit your post, check "Upload attachment" section and upload full DxDiag.txt as attachment?

Do not post it's as plain test in your message, thanks

couldn't see what was wrong, bump

Same, I checked DxDiag but explanation doesn't seems like "normal game crash". More seems like overheat or problem of PSU.

Actually, it sounds more like a driver problem to me. That, or a corrupt Windows install. (It happens!)

First. You have latest stable driver, but you can also try "Latest Beta Driver":
http://support.amd.com/us/gpudownload/w ... sta64.aspx
Try to check game with it and if it's crash again post it here.

One of reason of something like that might be overheat.
To check that you need to download GPU-Z tool and run it with game.
Try it multiple times and check what GPU temperature you have when it's crash.

Please make screenshots of this notification and other glitches you see, so it's will be a bit more easy try to find other people with same problem.

Also I checked your DxDiag and find this:

You have only one screen ViewSonic VA1926w monitor? Correct?

He's not first HD 4800 owner on this forum and his crash is unique.

I doubt it's related to his Windows somehow. If you have filesytems or drivers/dependencies broken game just won't start.

After game started it's usually mean that operation system is okay.

Computer was a cold as an Icebox when I checked immediately after the crash. I'll get the driver installed and see if it works.

How did you checked it? It's will be much useful to check temperature using GPU sensor.

I think about overheating because there was related problem with HD 3800 card:
viewtopic.php?f=61&t=49049
But in his case he just bought new GPU.

yeah case temperature is representative of nothing, if you'd touched the back of your graphic card you'd probably have burned yourself.

Cleaned and Oiled the fan last week. Dusted the whole thing out and I'm in a air-conditioned room. Odds of overheating are damn near zero, especially when you consider my computer's never had that issue in the last several years I've owned it. No I highly doubt its at all related to computer temperature. Also I just ran the update and there doesn't seem to be an issue anymore. A bit laggy but I'm sure that'll go away as they optimize.

Anyway thanks for the help. Hope to see you online.

Report here if you met any other crash/freeze issues and we'll find out.

I'm having a similar issue to the OP where my gfx card is crashing occasionally. I took a screenshot of the message I receive sometimes when the game crashes. I am also posting my dxdiag. In addition to the gfx card crashing, I also get about 1 BSOD a day, usually while playing PA.

Also, I downloaded the GPU-Z tool that was suggested and monitored my GPU's temperature. I created a radius 65 planet in the editor and looked around on it and the temperature got up to about 72 degrees Celsius at most (didn't crash tho).

Any help troubleshooting this would be appreciated.

Edit: Fixed, see post #25

Fix me if I'm wrong, have you posted your DxDiag on Steam earlier?

I just tried to find some topic few hours ago, but can't. :?

It's more important what temperature GPU have while it's crash.

One question: do you have one monitor, or multiple? There already was topic where I learn that DxDiag not usually show multi-monitors configs.

Also you might get possible fix here:
http://support.microsoft.com/kb/2665946
"Method 1: Increase the GPU (Graphics Processing Unit) processing time by adjusting the Timeout Detection and Recovery registry value"
Report if this fix your issue.

I only have 1 monitor. I am trying the beta nvidia drivers right now (which was suggested earlier in the thread) to see if that helps, if it doesn't I will try the fix you posted.

And no, I didn't post my dxdiag on steam, I did post it with a few bug reports in the uberent bugtracker though.

Thank, probably I'm seen it's here.