PA.exe crash on startup

Discussion in 'Support!' started by seahorsemd, March 9, 2014.

  1. seahorsemd

    seahorsemd New Member

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    So I just bought the game on steam, but it's just crashing on startup. Sometimes it gets to where I can see a menu and it asks me if I want to go through the tutorial (then crashing before I can click). Sometimes it just goes to a black screen then crashes. Sometimes it just crashes without even leaving the desktop.

    I've reinstalled the DX9c redistributables, done a clean install of my video card drivers, verified the local files, run as admin, run the specific 64 bit and 32 bit executables and restarted my computer. I'm using my integrated sound card and have made exceptions in the firewall.

    No dice.

    My rig:
    Core i7 920 (stock clocks)
    6GB DDR3
    GTX260 (896MB, 216 core, 625MHz factory core clock)
    Windows 8.1 Pro x64

    I've attached two of the log files and my dxdiag dump. No error dumps because it doesn't even seem to realise it's crashed.

    Windows error logs have these entries:
    Code:
    Faulting application name: PA.exe, version: 0.0.0.0, time stamp: 0x531a636a
    Faulting module name: tier0_s64.dll, version: 2.13.4.49, time stamp: 0x530d0eb0
    Exception code: 0xc0000005
    Fault offset: 0x000000000000a73e
    Faulting process id: 0x142c
    Faulting application start time: 0x01cf3b90f963a370
    Faulting application path: G:\Steam\SteamApps\common\Planetary Annihilation\bin_x64\PA.exe
    Faulting module path: G:\Steam\tier0_s64.dll
    Report Id: 37845e3f-a784-11e3-bebb-fa76306412f8
    Faulting package full name:
    Faulting package-relative application ID: 
    Code:
    Fault bucket , type 0
    Event Name: APPCRASH
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: PA.exe
    P2: 0.0.0.0
    P3: 531a636a
    P4: tier0_s64.dll
    P5: 2.13.4.49
    P6: 530d0eb0
    P7: c0000005
    P8: 000000000000a73e
    P9:
    P10:
    
    Attached files:
    
    These files may be available here:
    C:\Users\xxx\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_PA.exe_eee1dbe4a89f39b6ead5a1afc24fb0eebf504b_4fd56343_0fe8c09f
    
    Analysis symbol:
    Rechecking for solution: 0
    Report Id: 37845e3f-a784-11e3-bebb-fa76306412f8
    Report Status: 2048
    Hashed bucket:
    
    Any ideas from here?
    Last edited: March 25, 2014
  2. seahorsemd

    seahorsemd New Member

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    I just deleted the local files and reinstalled. Works fine now!
    EDIT: No. It worked for one game, but when I tried to launch it again it crashed again.
    Grabbed the PA launcher, installed it through that, no issues since then with multiple games. Try to launch it through steam = crash.
    Last edited: March 10, 2014

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