pa.exe crash on start up

Discussion in 'Support!' started by tosomething, January 20, 2014.

  1. tosomething

    tosomething New Member

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    every time i run pa it crashes and do not what to do
  2. tosomething

    tosomething New Member

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    also i am runing widows 8.1 on a new computer
  3. tatsujb

    tatsujb Post Master General

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    Wow, you're a sagittarius and you'll find true love in the next day or so.

    seriously speaking I'm going to need a little bit more info than that
    unless you Upload a Dxdiag.txt to your next reply I won't be able to help you.
    to do this hit ÿ
    then "dxdiag",
    let the program run, allow the progress bar to finish
    hit "Save All Information..."
    upload it as a .txt attachment. DON'T paste it
  4. mkrater

    mkrater Uber Alumni

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    I'm going to move this thread to Beta Issues and Bugs. :)
  5. tosomething

    tosomething New Member

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    so txt

    Attached Files:

  6. mkrater

    mkrater Uber Alumni

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  7. SXX

    SXX Post Master General

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    You might want try configure your drivers to check if PA will work on discrete graphics card. Out of box it's only use integrated graphics.

    Here is how-to:

    If you running game though Steam executable you need located here:
    C:\Program Files (x86)\Steam\steamapps\common\Planetary Annihilation\bin_x64\PA.exe
  8. tosomething

    tosomething New Member

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    so should i try installing it from steam ? or just way until pa get update because i tried every suggestion and none of them worked
  9. SXX

    SXX Post Master General

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    No, it's won't fix your problem. Just try to configure your drivers to run bin_x64/PA.exe on discrete graphics, but for Uber launcher executable locations will be different.

    Also can you make screenshot of error message you get after crash? Or can you copy full error text here?
  10. mkrater

    mkrater Uber Alumni

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  11. tosomething

    tosomething New Member

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    no i can not because all it say pa.exe has stoped working a problem caused this porgam to stop working correctly also
  12. tosomething

    tosomething New Member

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  13. SXX

    SXX Post Master General

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  14. tosomething

    tosomething New Member

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    sorry um the post i made that staed what happed when i run pa did not show up
  15. tosomething

    tosomething New Member

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    i think this is it

    Attached Files:

  16. SXX

    SXX Post Master General

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    Can you please upload this file as well?
    C:\Users\john\AppData\Local\Temp\2a16b047-0691-46ca-b46c-969204320093.dmp
  17. SXX

    SXX Post Master General

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    Also can you try to check video how-to and configure drivers to run this executable on high performance Nvidia graphics card?
    C:\Program Files (x86)\Planetary Annihilation\PA\bin_x64\PA.exe

    I just wonder if you'll have same crash when game running on Nvidia.
  18. tosomething

    tosomething New Member

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  19. tosomething

    tosomething New Member

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    and the same happens on nvidia graphics card
  20. tosomething

    tosomething New Member

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    so there is no way to fix this ok

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