need help

Discussion in 'Support!' started by redplague, August 25, 2015.

  1. redplague

    redplague New Member

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    I get a application error (0xc000007b) the game wont download or stat
    this is the ferst time this happened to me
  2. DeathByDenim

    DeathByDenim Post Master General

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    That means it's missing libraries. Try installing the Visual C++ runtime. If that doesn't work, post you DxDiag.txt. You can make one by pressing <WinKey>+R, typing "dxdiag", and pressing "Save All Information...". Then upload the resulting file here using the "Upload a File" button on this forum.
  3. redplague

    redplague New Member

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    installed the visual runtimes still not working,, repair first ..then i did a fresh install still not working .. I did some win 7 updates and still not working

    hers my dxdiag.txt maybe you can see something wrong I hope =)

    Attached Files:

  4. cdrkf

    cdrkf Post Master General

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    Driver Date/Size: 3/26/2011 17:19:48, 8212480 bytes

    That would be your problem!

    Pa is sensitive to gpu to drivers. You need to go direct to Intel and get the latest and install them :)
    DeathByDenim likes this.
  5. DeathByDenim

    DeathByDenim Post Master General

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    And more specifically, these ones:
    https://downloadcenter.intel.com/download/24971/Intel-HD-Graphics-Driver-for-Windows-7-8-64-bit

    Try the .exe first, but seeing that you have a Dell laptop, it will likely complain about the drivers not being validated. If that happens, download the .zip and follow the instructions here: http://steamcommunity.com/app/233250/discussions/2/558749190911446231/
    cdrkf likes this.
  6. redplague

    redplague New Member

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    naaa still not working ... I updated the driver installed all good but still not working =/ dam .. heres my new dxdiag,, i am out of ideas

    Attached Files:

  7. DeathByDenim

    DeathByDenim Post Master General

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    Oh, I just noticed you have a NVidia card in that laptop as well, so you might as well update those drivers as well. Drivers are here: https://www.nvidia.com/download/driverResults.aspx/89121/en-us

    That probably won't help with getting rid of the error though. It's still missing certain dll files. Can you try installing the DirectX 9.0 runtime package? https://www.microsoft.com/en-us/download/confirmation.aspx?id=8109
  8. redplague

    redplague New Member

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    holy **** I did it god dam I fix it ...... I don't no wat I did but its working =0

    I think I was missing a Visual Studio .. don't know which one.... I am downloading the game ... dam hope it works =D

    and thank you for your help !!!!
    cdrkf and DeathByDenim like this.
  9. DeathByDenim

    DeathByDenim Post Master General

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    [​IMG]

    Well, glad you got it working. :)

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