My planetary annihilation does not work

Discussion in 'Support!' started by djrocks12, June 23, 2013.

  1. djrocks12

    djrocks12 New Member

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    I've just downloaded planetary annihilation for the first time, I download the launcher, logged in, put in my activation key, and everything was fine, I went into a game, then my game crashed, So i went back in, and logged in again, and it says that my account in not registered, So i tried the code again, and it said that it was already used, So then i converted my code to a steam code, and it worked, but i cant play on ubernet games, or on single player. Help!??!?!?!
  2. SXX

    SXX Post Master General

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    Please run DxDiag tool (Start > Run > type "dxdiag" without quotes), press "Save All Information" button and upload your DxDiag.txt as attachment on forums.
  3. djrocks12

    djrocks12 New Member

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    Sure ill try that


    Here is the DxDiag.txt

    Attached Files:

    Last edited: June 24, 2013
  4. SXX

    SXX Post Master General

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    Nobody can't help you if you haven't posted your hardware info (it's stored in DxDiag log also). ;)
  5. bgolus

    bgolus Uber Alumni

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    Single player is disabled for the alpha and likely beta. However you should be able to connect to Ubernet Games to play a game a game by yourself. If you're not seeing Ubernet Games or the quickmatch options highlighted it's likely you have a firewall blocking ports 9000-9050 or so. Try unblocking them and see if that fixes it.
  6. djrocks12

    djrocks12 New Member

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    But the problem is the fact that i can no longer sign in, Steam does not work, and uberent games launcher also does not work, it says my account is not activated when I clearly did, and I'm sort of unhappy of the fact that i spent $90 on a game that I cant play...?!
  7. BulletMagnet

    BulletMagnet Post Master General

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    Have a look about in this forum for how to get Steam working. It's a simple process.

    Hundreds of people have done this. There should be no reason why you can't too.

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