27" imac game crashes during game play. No apparent trigger. Only had the game for a day, but can't get through a game without it crashing. Is this a common problem, didn't find anything when I searched through known issues.
Please copy and paste your system information in this topic: In Steam window -> top menu bar -> click "Help" -> click "System Information"
Processor Information: Model: iMac13,2 Vendor: GenuineIntel CPU Family: 0x6 CPU Model: 0x3a CPU Stepping: 0x9 CPU Type: 0x0 Speed: 3200 Mhz 4 logical processors 4 physical processors HyperThreading: Unsupported FCMOV: Supported SSE2: Supported SSE3: Supported SSSE3: Supported SSE4a: Unsupported SSE41: Supported SSE42: Supported Network Information: Network Speed: Operating System Version: MacOS 10.10.1 (64 bit) Video Card: Driver: NVIDIA GeForce GTX 680MX Driver Version: 1.2 Driver Date: 0 0 OpenGL Version: 2.1 Desktop Color Depth: 32 bits per pixel Monitor Refresh Rate: 0 Hz VendorID: 0x10de DeviceID: 0x11a3 Number of Monitors: 1 Number of Logical Video Cards: 1 Primary Display Resolution: 2560 x 1440 Desktop Resolution: 2560 x 1440 Primary Display Size: 23.46" x 13.19" (26.89" diag) 59.6cm x 33.5cm (68.3cm diag) Primary VRAM: 2047 MB Memory: RAM: 8192 Mb Miscellaneous: UI Language: English Microphone: Not set Media Type: DVD Total Hard Disk Space Available: 1060318 Mb Largest Free Hard Disk Block: 61138 Mb Installed software: Adium Adobe After Effects CS5 Adobe After Effects Render Engine Adobe Bridge CS5 Adobe Contribute CS5 Adobe Device Central CS5 Adobe Digital Editions 2.0 Adobe Dreamweaver CS5 Adobe Encore CS5 Adobe Extension Manager CS5 Adobe Fireworks CS5 Adobe Flash Builder 4 Adobe Flash Catalyst Adobe Flash CS5 Adobe Help Adobe Illustrator CS5 Adobe InDesign CS5 Adobe Media Encoder CS5 Adobe Media Player Adobe OnLocation CS5 Adobe Photoshop CS5 Adobe Premiere Pro CS5 Adobe Reader Adobe Soundbooth CS5 AdwareMedic Agent AlephOne Alerts Daemon Analyze Documents Aperture App Store Automator AutoUpdate Battle.net Blizzard Error Blizzard Launcher Calendar Cisco AnyConnect VPN Client ClamXav Contact Sheets Contacts Data Rescue 3 Diablo III Diablo III Launcher Diablo III Setup Dota 2 Dropbox Equation Editor Error Reporter Export Flash Animation FaceTime Firefox FirefoxExtensionSetup Flash Player Flash Player Debugger Forge FreeMemory Game Center Google Chrome Google Earth Handheld Sync Installer iBooks iBoostUp Image Capture iMovie 9.0.9 Install Spotify Launchpad League of Legends Learn Lightroom 4 Quickstart edition Free edition Logitech Control Center Installer LogTransport2 Make Calendar Maps Memory Clean Messages Microsoft Cert Manager Microsoft Chart Converter Microsoft Clip Gallery Microsoft Communicator Microsoft Database Daemon Microsoft Database Utility Microsoft Document Connection Microsoft Error Reporting Microsoft Excel Microsoft Graph Microsoft Language Register Microsoft Messenger Microsoft Office Reminders Microsoft Office Setup Assistant Microsoft Outlook Microsoft PowerPoint Microsoft Sync Services Microsoft Upload Center Microsoft Word MiniTerm Mission Control mocha for After Effects Monopoly Moonlight Mahjong My Day naib Notes Open XML for Excel Parallels Desktop Planetary Annihilation Portal Portal 2 PwnageTool Radioshift Reminders Remote Desktop Connection SC2 SC2Switcher Scribus Setup SketchBookExpress Skitch Skype Skype_old SmartConverter Sonos Spec Ops The Line Spotify Star Trek Elite Force II Star Wars The Force Unleashed StarCraft II StarCraft II Editor StarCraft II Setup Steam Stickies SW Battlefront 2 SyncServicesAgent Template Touchgrind Trillian Twitter Verto Studio 3D VirtualDJ Home VLC Web Gallery Windows Media Installer
Any updates on this issue? I was hoping the update from the other day would fix the issue, but hasn't. Cheers.
Can you please post some crash reports so I can compare with my crashes. One of mine looks like this: Code: Crashed Thread: 0 Dispatch queue: com.apple.main-thread Exception Type: EXC_CRASH (SIGABRT) Exception Codes: 0x0000000000000000, 0x0000000000000000 Application Specific Information: [33770] stack overflow Thread 0 Crashed:: Dispatch queue: com.apple.main-thread 0 libsystem_kernel.dylib 0x00007fff88d0a286 __pthread_kill + 10 1 libsystem_c.dylib 0x00007fff8f979bf3 __abort + 145 2 libsystem_c.dylib 0x00007fff8f97a4d1 __stack_chk_fail + 197 3 com.uberent.pa.client 0x0000000105ca4a2f crom::AsyncParallelForDriver::parallel_for(unsigned long, unsigned long, std::__1::function<void (unsigned long, unsigned long, unsigned long)>, std::__1::function<void ()>) + 1775 4 com.uberent.pa.client 0x0000000105ca066e crom::AnimationWorld::update() + 398 5 com.uberent.pa.client 0x0000000105993b81 std::__1::__function::__func<client::ClientWorld::mapRenderDomainAspects(std::__1::function<void (client::ClientPlanet*, client::RenderDomain&, client::RenderDomain::Aspect&)> const&)::$_1, std::__1::allocator<client::ClientWorld::mapRenderDomainAspects(std::__1::function<void (client::ClientPlanet*, client::RenderDomain&, client::RenderDomain::Aspect&)> const&)::$_1>, void (client::RenderDomain::Aspect&)>::operator()(client::RenderDomain::Aspect&) + 49 6 com.uberent.pa.client 0x00000001059956f8 client::RenderDomain::mapAspects(std::__1::function<void (client::RenderDomain::Aspect&)>) + 40 7 com.uberent.pa.client 0x00000001059939da client::ClientWorld::mapRenderDomainAspects(std::__1::function<void (client::ClientPlanet*, client::RenderDomain&, client::RenderDomain::Aspect&)> const&) + 202 8 com.uberent.pa.client 0x00000001058a8573 client::Client::postUpdate() + 643 9 com.uberent.pa.client 0x0000000105987564 client::ClientView::postUpdate(float) + 212 10 com.uberent.pa.client 0x00000001058dc3a9 client::ClientGame::updateAndPresent(crom::Profiler&, float) + 2585 11 com.uberent.pa.client 0x0000000105c6f0aa crom::SDLPlatform::runGame(crom::Game*) + 666 12 com.uberent.pa.client 0x0000000105c678c8 main + 264 13 com.uberent.pa.client 0x000000010588d6a4 start + 52
Code: Process: PA [7743] Path: /Users/USER/Library/Application Support/Steam/*/PA.app/Contents/MacOS/PA Identifier: com.uberent.pa.client Version: PA 0.8.0 (0.8.0) Code Type: X86-64 (Native) Parent Process: ??? [1] Responsible: PA [7743] User ID: 501 Date/Time: 2015-01-15 10:35:15.159 -0800 OS Version: Mac OS X 10.10.1 (14B25) Report Version: 11 Anonymous UUID: 34AAF4FE-0F91-A532-306C-07B49A6EC392 Time Awake Since Boot: 67000 seconds Crashed Thread: 0 MainThrd Dispatch queue: com.apple.main-thread Exception Type: EXC_CRASH (SIGABRT) Exception Codes: 0x0000000000000000, 0x0000000000000000 Application Specific Information: [7743] stack overflow Thread 0 Crashed:: MainThrd Dispatch queue: com.apple.main-thread 0 libsystem_kernel.dylib 0x00007fff95135282 __pthread_kill + 10 1 libsystem_c.dylib 0x00007fff8f1a0c13 __abort + 145 2 libsystem_c.dylib 0x00007fff8f1a14f1 __stack_chk_fail + 197 3 com.uberent.pa.client 0x000000010e0dba2f crom::AsyncParallelForDriver::parallel_for(unsigned long, unsigned long, std::__1::function<void (unsigned long, unsigned long, unsigned long)>, std::__1::function<void ()>) + 1775 4 com.uberent.pa.client 0x000000010e0d766e crom::AnimationWorld::update() + 398 5 com.uberent.pa.client 0x000000010ddcab81 std::__1::__function::__func<client::ClientWorld::mapRenderDomainAspects(std::__1::function<void (client::ClientPlanet*, client::RenderDomain&, client::RenderDomain::Aspect&)> const&)::$_1, std::__1::allocator<client::ClientWorld::mapRenderDomainAspects(std::__1::function<void (client::ClientPlanet*, client::RenderDomain&, client::RenderDomain::Aspect&)> const&)::$_1>, void (client::RenderDomain::Aspect&)>::operator()(client::RenderDomain::Aspect&) + 49 6 com.uberent.pa.client 0x000000010ddcc6f8 client::RenderDomain::mapAspects(std::__1::function<void (client::RenderDomain::Aspect&)>) + 40 7 com.uberent.pa.client 0x000000010ddca9da client::ClientWorld::mapRenderDomainAspects(std::__1::function<void (client::ClientPlanet*, client::RenderDomain&, client::RenderDomain::Aspect&)> const&) + 202 8 com.uberent.pa.client 0x000000010dcdf573 client::Client::postUpdate() + 643 9 com.uberent.pa.client 0x000000010ddbe564 client::ClientView::postUpdate(float) + 212 10 com.uberent.pa.client 0x000000010dd133a9 client::ClientGame::updateAndPresent(crom::Profiler&, float) + 2585 11 com.uberent.pa.client 0x000000010e0a60aa crom::SDLPlatform::runGame(crom::Game*) + 666 12 com.uberent.pa.client 0x000000010e09e8c8 main + 264 13 com.uberent.pa.client 0x000000010dcc46a4 start + 52 Thread 1: 0 libsystem_kernel.dylib 0x00007fff95135756 __sigwait + 10 1 com.uberent.pa.client 0x000000010e2335f2 PosixSubprocessLauncher::reaperMain() + 434 2 com.uberent.pa.client 0x000000010e234e81 void* std::__1::__thread_proxy<std::__1::tuple<void (PosixSubprocessLauncher::*)(), PosixSubprocessLauncher*> >(void*) + 113 3 libsystem_pthread.dylib 0x00007fff9210f2fc _pthread_body + 131 4 libsystem_pthread.dylib 0x00007fff9210f279 _pthread_start + 176 5 libsystem_pthread.dylib 0x00007fff9210d4b1 thread_start + 13 Thread 2: 0 libsystem_kernel.dylib 0x00007fff951365be poll + 10 1 com.uberent.pa.client 0x000000010e23c7a1 void* std::__1::__thread_proxy<std::__1::tuple<void (PollThreadImpl::*)(), PollThreadImpl*> >(void*) + 113 2 libsystem_pthread.dylib 0x00007fff9210f2fc _pthread_body + 131 3 libsystem_pthread.dylib 0x00007fff9210f279 _pthread_start + 176 4 libsystem_pthread.dylib 0x00007fff9210d4b1 thread_start + 13 Thread 3: 0 libsystem_kernel.dylib 0x00007fff95135132 __psynch_cvwait + 10 1 libc++.1.dylib 0x00007fff97579c95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47 2 com.uberent.pa.client 0x000000010e194394 crom::ThreadPool::threadExecute() + 180 3 com.uberent.pa.client 0x000000010e194de1 void* std::__1::__thread_proxy<std::__1::tuple<void (crom::ThreadPool::*)(), crom::ThreadPool*> >(void*) + 113 4 libsystem_pthread.dylib 0x00007fff9210f2fc _pthread_body + 131 5 libsystem_pthread.dylib 0x00007fff9210f279 _pthread_start + 176 6 libsystem_pthread.dylib 0x00007fff9210d4b1 thread_start + 13 Thread 4: 0 libsystem_kernel.dylib 0x00007fff9513052e mach_msg_trap + 10 1 libsystem_kernel.dylib 0x00007fff9512f69f mach_msg + 55 2 com.uberent.pa.client 0x000000010e25fcfa google_breakpad::ExceptionHandler::WaitForMessage(void*) + 314 3 libsystem_pthread.dylib 0x00007fff9210f2fc _pthread_body + 131 4 libsystem_pthread.dylib 0x00007fff9210f279 _pthread_start + 176 5 libsystem_pthread.dylib 0x00007fff9210d4b1 thread_start + 13 Thread 5:: IOPollingHelperThread 0 libsystem_kernel.dylib 0x00007fff95136216 kevent + 10 1 libtier0_s.dylib 0x00000001112bb28f CatchAndWriteContext_t::Invoke() + 111 2 libtier0_s.dylib 0x00000001112bacc2 CatchAndWriteMiniDump_Impl(CatchAndWriteContext_t&) + 209 3 libtier0_s.dylib 0x00000001112bad96 CatchAndWriteMiniDumpExForVoidPtrFn + 78 4 steamclient.dylib 0x000000010ff33883 OSXHelpers::CIOPollingHelper::Run() + 27 5 libtier0_s.dylib 0x00000001112bef47 SteamThreadTools::CThread::ThreadExceptionWrapper(void*) + 15 6 libtier0_s.dylib 0x00000001112bb28f CatchAndWriteContext_t::Invoke() + 111 7 libtier0_s.dylib 0x00000001112bacc2 CatchAndWriteMiniDump_Impl(CatchAndWriteContext_t&) + 209 8 libtier0_s.dylib 0x00000001112bad96 CatchAndWriteMiniDumpExForVoidPtrFn + 78 9 libtier0_s.dylib 0x00000001112beebb SteamThreadTools::CThread::ThreadProc(void*) + 205 10 libsystem_pthread.dylib 0x00007fff9210f2fc _pthread_body + 131 11 libsystem_pthread.dylib 0x00007fff9210f279 _pthread_start + 176 12 libsystem_pthread.dylib 0x00007fff9210d4b1 thread_start + 13 Thread 6: 0 libsystem_kernel.dylib 0x00007fff951365be poll + 10 1 com.uberent.pa.client 0x000000010e23c7a1 void* std::__1::__thread_proxy<std::__1::tuple<void (PollThreadImpl::*)(), PollThreadImpl*> >(void*) + 113 2 libsystem_pthread.dylib 0x00007fff9210f2fc _pthread_body + 131 3 libsystem_pthread.dylib 0x00007fff9210f279 _pthread_start + 176 4 libsystem_pthread.dylib 0x00007fff9210d4b1 thread_start + 13 Serial ATA Device: APPLE HDD ST1000DM003, 1 TB Serial ATA Device: APPLE SSD SM128E, 121.33 GB USB Device: G700s Rechargeable Gaming Mouse USB Device: Razer DeathStalker USB Device: Hub USB Device: iPhone USB Device: Hub USB Device: BRCM20702 Hub USB Device: Bluetooth USB Host Controller USB Device: Hub USB Device: FaceTime HD Camera (Built-in) Thunderbolt Bus: iMac, Apple Inc., 23.4 So the crash report is tens of thousands of characters long and is much to long to post completed on this forum due to length restrictions, but here is the first part of it. hope it helps
Thanks. The most important part is just the crashed thread sections like my example. You can upload the full crash reports as attachments.
And another, figured some repetition would help provide some better evidence for what might be causing the issue.
Im not sure exactly where the .crash files are found. I tried looking for the directory library/applicationsuppport/uberentertainment/log or whatever the location is supposed to be, but the folder wasn't there. either way here is a third pdf of another apple crash report
That's plenty and most of them are the same stack overflow in AnimationWorld::update that I see all the time. Do you also see the Uber Launcher crash from: https://forums.uberent.com/threads/os-x-requests.67280
Any updates on potential solutions, or anything I should try to fix on my end? Or alternatively any thing further I can do to pinpoint the problem or help come up with a solution? I am eager to give the game a proper try. Cheers
