looking to get a refund

Discussion in 'Planetary Annihilation General Discussion' started by starstream2, September 5, 2015.

  1. starstream2

    starstream2 Member

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    Hello. i bought this game on early access on the ubernet site a while ago. but after some time using it i just do't want to play it anymore.

    Is there a way i can get a refund since i bought it from ubernet and not steam?.
  2. mwreynolds

    mwreynolds Well-Known Member

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    I don't think that's how refunds work for games.

    What are your problems with the game?
    Performance or gameplay?
    Maybe someone can help you.
  3. starstream2

    starstream2 Member

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    my pc just does not have the specs needed for this game. i have tried everything short of buying a new pc witch i cant afford yet. and i get about 5-8 FPS with minimal settings,

    i just want to get a refund.
  4. DeathByDenim

    DeathByDenim Post Master General

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    You'll have better luck mailing support at support@uberent.com directly. They are currently backlogged by about 1.5 weeks though, so it may take a while before you get a response...

    I'm not too optimistic you'll succeed because Early Access ended exactly a year ago, but you can always try of course.
  5. starstream2

    starstream2 Member

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