Log into server rejected

Discussion in 'Support!' started by powercube13, January 9, 2015.

  1. powercube13

    powercube13 New Member

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    Everytime I try to join a public game I always get the ''Log in to server rejected''. Any ideas on how to fix? Ive restarted PA twice already and I've restarted steam. Please help
  2. DeathByDenim

    DeathByDenim Post Master General

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    There might be a problem with your account maybe? I've seen it before. That had to be fixed by Uber (@mkrater).

    On the off chance, it's something else, could you post a PA log? You can find them here:
    Windows: %LOCALAPPDATA%\Uber Entertainment\Planetary Annihilation\log
    On a typical install %LOCALAPPDATA% will be C:\Users\<username>\AppData\Local
    OSX: ~/Library/Application Support/Uber Entertainment/Planetary Annihilation/log
    Linux: $HOME/.local/Uber Entertainment/Planetary Annihilation/log

    Just delete all of the logs there, start PA, try to join a game, get rejected, close PA and upload the newly created log here using the "Upload a File" button.
  3. mkrater

    mkrater Uber Alumni

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    The account itself looks good. I've seen firewalls block servers or it could be a connectivity issue. I can see you've been able to play multiplayer games in the past.
    DeathByDenim likes this.
  4. powercube13

    powercube13 New Member

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    It's working now, il report back if it stops :D Thank you. I shut restarted one of my security mesures and it seems to be working atm
    Thanks
    DeathByDenim and mkrater like this.

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