Was brought to my attention just a moment ago: It would seem that if you join a game, and for whatever reason decide it isn't for you (and have not chosen an army) but you don't join another game immediately after, your account persists within the lobby of the first game (or most recent game lobby) as being still in it but not having chosen an army. Any attempt to contact the player, obviously fails because they are not in fact in the game lobby any more. This brings up the possibility of idlers, sure, so it's hard to tell if someone is just AFK or logged from the lobby, thus no longer there. However, an apparent work-around is moving back to the main screen entirely. This removes the account from the game lobby. Not sure if this is a bug or not, but I wanted to share. Hope this helps some people with at least finding out the possibility of what is going on. So someone may be unintentionally idling in your lobby and actually isn't there, rather than being a douche. I'll check the bug repository. Not sure if there's something like this already reported or if this even has a place to go under. Here's a head's up, though!