i got a crash

Discussion in 'Planetary Annihilation General Discussion' started by greendiamond, June 8, 2013.

  1. greendiamond

    greendiamond Active Member

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    i know your going to push me to the PA tracker, but i have seen this same problem there with no advice given.

    i can start the game and bet into a lobby (usa) but when the game starts and it starts loading me into the game it just stops responding. i tried common quick fixes like updating video drivers, but that didn't work either does anyone know any other common problems.
  2. SXX

    SXX Post Master General

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    Please post your hardware configuration and OS version.
  3. greendiamond

    greendiamond Active Member

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    i will get that information at some point or another but now i have a different problem.

    i just got a update for my graphics card from the maker and now my laptop can actually recognize it and give me a better answer of what its called and what its made of. unfortunately now pa.exe stops working the moment i launch it im thinking this has something to do with the update. i wan tto uninstall and then reinstall it but i dont know how. i cant find it in programs and features and i havent found any uninstalling program int he files. how do i uninstall and reinstall it.
  4. legitlobster

    legitlobster Member

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    I have not yet received my key myself but if your problem is to find your installation folder in order to uninstall you can run a windows search for your pa.exe. It should be in the same folder as the uninstall.exe.
    If not you should also be able to uninstall the program directly from your control panel.
  5. greendiamond

    greendiamond Active Member

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    well thats just it it isnt in the control panel its not listed in programs and features and i tried going into those files and there was no uninstall.exe. im concidering getting revo uninstaller for this but that can have questionable results.
  6. greendiamond

    greendiamond Active Member

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    also revo did not work. infact it uninstalled a completely different program which i wanted to uninstall anyways but thats unrelated. it cant find an uninstaller of any kind within the files is it possible to download the uninstaller. i tried simply running the installer all over again but it changed nothing.
  7. SXX

    SXX Post Master General

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    If you want this bug being fixed please share this information (your CPU and GPU models and operation system at least) here, so developers may see what they need to focus on.
  8. greendiamond

    greendiamond Active Member

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    windows 7 64 bit service pack one (laptop but i had to replace most of the drivers)

    6 gigs ram ddr2

    graphics card: intel HD graphics core I5

    processor: intel core I5 CPU M 450 2.40 GHz

    but my biggest problem right now is that i can not uninstall it to re-install it
  9. SXX

    SXX Post Master General

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    At this moment integrated cards like yours are not supported. You need discrete Nvidia (which is best) or AMD card to run alpha.
  10. greendiamond

    greendiamond Active Member

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    my desktop will probably work then but i still have this uninstalling problem
  11. SXX

    SXX Post Master General

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    It's happen because there is really no installer, so if you open "Add/Remove Programs" in "Control Panel" there will be nothing about the game. pasetup.exe is WinRAR SFX archive which unpack downloader and create shortcut in menu.

    So if you remove "Planetary Annihilation" folder from "c:\Program Files" and remove shortcut from menu it's will enough.
  12. greendiamond

    greendiamond Active Member

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    right alpha i'm not sure what i was expecting

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