How do I get the game from a pre-purchase

Discussion in 'Support!' started by mucko, September 6, 2014.

  1. mucko

    mucko New Member

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    I bought the 40 dollar version back on 3-18-2013. I have an order id number but haven't received an e-mail today saying the game is released. I didn't have time to play with the alpha and beta but am dying to try the released game. What do I need to do to install the game on steam without buying it again? Any help would be great. Thanks.
  2. Zaflis

    Zaflis New Member

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    Did you try just downloading it from website itself? Beta account is real account valid for the release version. I don't know how you link it to steam afterwards if it's possible.
    SXX likes this.
  3. mucko

    mucko New Member

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    I'll give it a try thanks. Cause Im already linked to my steam and uber account.
  4. mucko

    mucko New Member

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    Thanks they had my key and install on their site after I logged in. Thanks again for something so obvious I didn't see it.
  5. karpet22

    karpet22 New Member

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    I don't see my Steam key on the ubernet site and I tried linking it to Steam but it did not work, I still do not see my game on the list. The support tickets I've created bounced and I did not receive any confirmation.... Maybe their ticketing system is overwhelmed and I guess I will try tweeting the devs tomorrow....
  6. mkrater

    mkrater Uber Alumni

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    Steam keys are only available upon request to Support after your game key has been activated from your account here: https://store.uberent.com/Account/MyKeys

    However, you can play the game without Steam by downloading the Launcher found here: https://store.uberent.com/download/pa

    Don't worry @karpet22, we'll get to your Steam key request. I can see both of your tickets in the system :)
    cdrkf likes this.

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