Help please, I'm getting a blue screen of death.

Discussion in 'Support!' started by LavaSnake, February 26, 2014.

  1. LavaSnake

    LavaSnake Post Master General

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    For awhile now I've been having a blue screen of death interrupt my PA games starting around the 10 minute mark and reoccurring about 5 minutes after I reconnect. I've tried to fix it all the normal ways, (driver update, clean driver reinstall, excessive Googling) but nothing seams to work. Not to mention it's exceptionally annoying. Anyway, I'd love some help. Thanks!

    My DxDialog with system specs and drivers is attached. I've been getting these two error codes on my BSODs:
    1. STOP Error 0x0000003B: SYSTEM_SERVICE_EXCEPTION
    2. 0x0000004A - This one just appeared for the first time after the most recent build

    Attached Files:

  2. lokiCML

    lokiCML Post Master General

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    LavaSnake likes this.
  3. lokiCML

    lokiCML Post Master General

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    Uninstall your graphics driver and reinstall it see if that fixes the issue.
  4. LavaSnake

    LavaSnake Post Master General

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    I've already done that. It's what I was referring to by clean driver reinstall. I don't have a dump file but here is the log file. Thanks for trying to help!

    Attached Files:

  5. lokiCML

    lokiCML Post Master General

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    you're welcome
    Quick question do you have Alcohol 120 or DAEMON Tools installed?
  6. LavaSnake

    LavaSnake Post Master General

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    Nope. Also, I went back to the windows folder outside of my browser uploader and found the mem dump file. I still can't upload it though, even if I change its file name extension.
  7. lokiCML

    lokiCML Post Master General

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    Can you zip it and upload to sendspace.com. That be very helpful to figure out what's going on.
  8. Corang

    Corang Well-Known Member

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  9. LavaSnake

    LavaSnake Post Master General

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    The zip is uploading now. Also, do you think it might have anything to do with the minor overclocking I did to my APU using the BIOS's auto overclock-if-compatible tool? I did do it about a month before getting these issues so I wrote it off but it might have contributed to it I guess.
  10. Corang

    Corang Well-Known Member

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    how much is minor?
  11. lokiCML

    lokiCML Post Master General

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    I don't think so but where the voltages at? What do they look like before overclocking?

    ninja'd
    Last edited: February 26, 2014
  12. LavaSnake

    LavaSnake Post Master General

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    The GPU was only effected by the motherboard's GPU boost system (sort of like a sidekick GPU so it's not overclocking) and no settings where changed. The CPU was only set to stay at the highest speed it runs in stock settings, 4.3 GHz.
  13. LavaSnake

    LavaSnake Post Master General

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  14. lokiCML

    lokiCML Post Master General

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    I don't think that's causing any issues.
  15. LavaSnake

    LavaSnake Post Master General

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  16. Corang

    Corang Well-Known Member

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    Even though it reported no errors, try removing different sticks of ram, playing and see if it BSoD's
  17. thetrophysystem

    thetrophysystem Post Master General

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    besides windows diagnostic, there is memtest86.

    look it up and make a bootable flash with it. Run the computer without an os just on flash drive, and let it push memory algorithms to test for leaks where memory can change its neighbors values. If it detects a failure, its prob ram indeed.
  18. maxpowerz

    maxpowerz Post Master General

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    Does your video card require a power cable to run?
    PCIexpress cards that are underpowerd cause issues like this too...

    I had a similar issue when an older pc of mine's power supply was on its way out...
    It was randomly dropping in current to the GPU and the system would stall and give BSOD's....
    It was a dual rail power supply (crap crap crap)...
  19. LavaSnake

    LavaSnake Post Master General

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    I don't have an additional video card; I just have the GPU built into my processor (AMD APU).
  20. LavaSnake

    LavaSnake Post Master General

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    I actually already have a copy of that installed thanks to the Linux Mint instal I have on my other partition. I just finished running it and it also reported no errors.

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