Fulfillment site down for maintenance again?

Discussion in 'Planetary Annihilation General Discussion' started by backdoornobaby, October 29, 2012.

  1. backdoornobaby

    backdoornobaby New Member

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    I had gotten the email to the fulfillment site 3 days ago, but when I clicked the link I got the message:

    "TEMPORARILY DOWN FOR MAINTENANCE
    We're working on a few issues with the fulfillment process. Check back tomorrow for updates."

    Checked back each day, and today, and still got the same message. Update #15 said that there was an error before with the links, but that it was fixed... So is this for everyone or just me? Thanks ahead of time for any help.
  2. brandonpotter

    brandonpotter Well-Known Member

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    No idea. Sent them an email with a question a while ago, and never got an answer yet. :?
  3. sephirothunit

    sephirothunit New Member

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    Hi all,

    Yes, I also have the same problem for several days. Maybe the service is overloaded?

    Could we have an official answer please?

    Thanks !
  4. neutrino

    neutrino low mass particle Uber Employee

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    We have been working on some bugs that have screwed up a few transactions. The bugs are fixed now but we are having to manually do some fixups because we make the system live again.
  5. sephirothunit

    sephirothunit New Member

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    Thank you for your very quick response!

    I hope that you will solve this problem very soon! I wish you good luck!

    Thank you very much again!
  6. tomjw64

    tomjw64 New Member

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    Are there still those who should not have yet gotten their fulfillment site emails? I just want to make sure that it's not a problem that I haven't gotten mine yet.
  7. neutrino

    neutrino low mass particle Uber Employee

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    Correct, we haven't send them all out yet. In fact we haven't even sent half yet.
  8. backdoornobaby

    backdoornobaby New Member

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    Thanks for the quick response.
    I'll give it a week or so before I check the fulfillment site again, or maybe after the next update.
  9. sacrificiallamb

    sacrificiallamb Member

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    That's a little reassuring, was starting to wonder if my spam filter is too good.
  10. sephirothunit

    sephirothunit New Member

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    Sorry to bother you again ... but I was able to get to the page, however, after paying with Amazon I got the following error message:
    A team member can help him?

    In advance thank you very much.

    PS : I credit that seems to have been exhausted, I can not confirm my choice.

    EDIT : My problem is resolved, I contacted the staff by e-mail all happened very quickly.
    Thank you for everything! (Payment by paypal works!)

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