Fails to load on Steam

Discussion in 'Planetary Annihilation General Discussion' started by nicobowen162, June 20, 2013.

  1. nicobowen162

    nicobowen162 New Member

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    Just brought the game, and when loading the game up in steam it fails to load, anybody got any ideas?
  2. garat

    garat Cat Herder Uber Alumni

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    You have access to the Alpha forum, but we (Uber and the community) need more information if you need help. :) OS? System? Graphics card? That sort of thing.
  3. Col_Jessep

    Col_Jessep Moderator Alumni

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  4. hanac

    hanac New Member

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    Hi, I too, am having the same issue. Just purchased the game on Steam and it fails to load. I have read your tips on the Steam forum, tried everything, but it still won't load. Just comes up with an error message: "LoadLibrary failed with error 126: The specific module could not be found."

    I have updated graphics and sound drivers (as of yesterday), have added ports 9000-9032 on my router, have newest DirectX installed (v11).

    I am running Windows 8 64-bit on an iMac (2012) through Boot Camp. Here is the DxDiag:

    ------------------
    System Information
    ------------------
    Time of this report: 6/21/2013, 17:02:22
    Machine name: HANA_PC
    Operating System: Windows 8 Pro 64-bit (6.2, Build 9200) (9200.win8_gdr.130410-1505)
    Language: English (Regional Setting: English)
    System Manufacturer: Apple Inc.
    System Model: iMac12,2
    BIOS: Default System BIOS
    Processor: Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz (8 CPUs), ~3.4GHz
    Memory: 8192MB RAM
    Available OS Memory: 8168MB RAM
    Page File: 1774MB used, 14585MB available
    Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.02.9200.16384 64bit Unicode

    ------------
    DxDiag Notes
    ------------
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Sound Tab 2: No problems found.
    Input Tab: No problems found.

    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    ---------------
    Display Devices
    ---------------
    Card name: AMD Radeon HD 6900M Series (Microsoft Corporation - WDDM v1.20)
    Manufacturer: Advanced Micro Devices, Inc.
    Chip type: ATI display adapter (0x6720)
    DAC type: Internal DAC(400MHz)
    Device Type: Full Device
    Device Key: Enum\PCI\VEN_1002&DEV_6720&SUBSYS_0B00106B&REV_00
    Display Memory: 5858 MB
    Dedicated Memory: 2030 MB
    Shared Memory: 3827 MB
    Current Mode: 2560 x 1440 (32 bit) (60Hz)
    Monitor Name: Generic PnP Monitor
    Monitor Model: iMac
    Monitor Id: APPA007
    Native Mode: 2560 x 1440(p) (59.951Hz)
    Output Type: Internal
    Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
    Driver File Version: 9.18.0010.1129 (English)
    Driver Version: 8.97.10.6
    DDI Version: 11
    Feature Levels: 11.0,10.1,10.0,9.3,9.2,9.1
    Driver Model: WDDM 1.2
    Graphics Preemption: DMA
    Compute Preemption: DMA
    Driver Attributes: Final Retail
    Driver Date/Size: 7/26/2012 13:05:06, 1091584 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp:
    Device Identifier: {D7B71EE2-2460-11CF-B277-0A2BBDC2C435}
    Vendor ID: 0x1002
    Device ID: 0x6720
    SubSys ID: 0x0B00106B
    Revision ID: 0x0000
  5. bgolus

    bgolus Uber Alumni

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    hanac - Your graphics drivers are nearly a year old and could be upgraded, but I don't think that's causing the issue you're experiencing.
  6. hanac

    hanac New Member

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    Thanks it's working now! I just ran the actual game file as administrator instead of running it through Steam. Said the DirectX9.0 file was missing so I just re-downloaded DirectX runtime from Microsoft. Ran the game as administrator again and worked fine :) now to wait for a match... Sigh....

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