Crashing at the first screen

Discussion in 'Planetary Annihilation General Discussion' started by totalannihilation, October 8, 2013.

  1. totalannihilation

    totalannihilation Active Member

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    I have been out of the game for like 3 months, and now that I'm back I'm facing this problem:
    When starting the game, the first screen is the PA Beta Disclaimer; if I click accept, it crashes; if I click anywhere else, it crashes too; if I click 2 anytimes anywhere, the game closes itself.
    tried like 10 times in a row and in two times I was able to click the Accept real fast, it proceeded to next screen, and while connecting to the ubernet... (guess what!).... it crashed!
    I already tried validating the game cache via steam, and even reinstalling the game, but no sucess

    I play on Samsung Intel i7 2.20 GHz, 8GB RAM, Win 7-64 home premium

    Thanks
  2. Z3K0N15

    Z3K0N15 Active Member

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    Did you update your graphic drivers?
  3. SXX

    SXX Post Master General

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    Please upload your DxDiag.txt
  4. totalannihilation

    totalannihilation Active Member

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    Here it is

    Attached Files:

  5. SXX

    SXX Post Master General

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    First you need to update drivers for Intel HD3000:
    Code:
    Processor: Intel(R) Core(TM) i7-2675QM CPU @ 2.20GHz (8 CPUs), ~2.2GHz
    Card name: Intel(R) HD Graphics Family
    Driver Date/Size: 1/10/2012 14:28:30, 8313856 bytes
    Download and install "Win64_152818.exe" from here:
    https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=23102

    Then you need to update drivers for AMD Radeon HD 6490M. Open this page:
    http://support.amd.com/en-us/download/mobile?os=Windows 7 - 64
    Download and install "Latest Beta Driver".

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