Crash upon start-up (resolved)

Discussion in 'Support!' started by runewriedt, November 24, 2013.

  1. runewriedt

    runewriedt New Member

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    As the headline says, my game crashes with a "pa.exe not responding" when I hit 'play' in the launcher.

    I've just installed the game (not through steam), checked for an update to my gpu drivers, and tried most of the solutions suggested in similar threads.

    Attached my DxDiag-file.

    Any help appreciated.

    Attached Files:

  2. SXX

    SXX Post Master General

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    Actually game is trying to run on integrated graphics and drivers for Intel HD400 is outdated. This is why it's crash.

    Check this video how-to:

    And then configure your drivers to run PA.exe on high performance nvidia graphics card.
  3. SXX

    SXX Post Master General

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    Also after you done that you probably need update Intel HD4000 drivers:
    Code:
    Card name: Intel(R) HD Graphics 4000
    Driver Date/Size: 11/2/2012 08:19:44, 12615168 bytes
    To update drivers download and install "Win64_15338.exe" from Intel website:
    https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=23405

    You don't use this card for games, but latest drivers still can be useful to improve general OS performance.
  4. runewriedt

    runewriedt New Member

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    Thanks a bunch, that seems to have done it!

    ...and thanks for the heads-up about the Intel drivers :)
  5. brantime19

    brantime19 New Member

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    hi i just bought the game today and i get to the main screen and soon after it crashes.

    Attached Files:

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