Connection to server rejected

Discussion in 'Support!' started by broadstone, November 13, 2014.

  1. broadstone

    broadstone New Member

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    Every time I open PA, I am prompted that I am still in a game.

    I click Abandon and the message goes away. If I try to play a game (Play single player, try to create a multiplayer lobby, try to join a game, try to watch a replay, to try play a Galactic War match), I get Login to Server Rejected.
    I click Reconnect and I get Login to Server Rejected.

    No game, in any way shape or form, can be played.

    Some bullet points people are bound to ask:
    • I am on Win 7 x64.
    • I have totally disabled the firewall.
    • The only thing resembling an anti-virus is Microsoft security essentials, and its real-time scanning feature is disabled.
    • I have no mods.
    • The game worked yesterday.
    • The game worked yesterday with the same system configuration.
    Relevant portion of the log (also, whole thing is attached):
    Code:
    [20:43:42.772] INFO Setting camera mouse pan speed to 1x
    [20:43:42.772] INFO Setting camera key pan speed to 1x
    [20:43:42.772] INFO Setting camera zoom speed to 4x
    [20:43:42.772] INFO Setting camera friction to 2.5x
    [20:43:42.772] INFO Setting camera edge scroll to off (no mouselock)
    [20:43:42.772] INFO Setting planet pole lock to off
    [20:47:26.992] INFO client::ClientGame::enableLanLookout
    [20:47:28.067] INFO client::ClientGame::disableLanLookout
    [20:47:29.800] INFO client::ClientGame::resetGameState
    [20:47:29.800] INFO Mouse constraint cleared.
    [20:47:29.800] INFO ClientInterface constructed
    [20:47:29.800] INFO Connect to 75.126.116.18:9001 worked
    [20:47:29.206] INFO client::ClientGame::connection_LoginRejected
    [20:47:35.978] INFO client::ClientGame::resetGameState
    [20:47:35.978] INFO Mouse constraint cleared.
    [20:47:35.978] INFO ClientInterface constructed
    [20:47:35.978] INFO ClientInterface constructed
    [20:47:50.204] INFO Streaming state: Uninitialized
    [20:47:50.204] INFO Resolving 0 callstacks
    [20:47:50.204] INFO Resolve complete
    [20:47:50.204] INFO Shutting down CoherentUI
    
    As far as I know, all the log ever says is connection_LoginRejected after trying to log in. If I select another server (EU), the same thing happens.


    As I keep getting a Do you want to reconnect? message every time I start my game, I suspect I'm stuck in a frozen game session that it will not remove me from. Can someone from Uber Entertainment fix this?

    Attached Files:

  2. DeathByDenim

    DeathByDenim Post Master General

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    Here's a thread of two others that have the same problem as you do.

    @mkrater: Was this fixed for those two manually or is it a general bug in the server that needs to be fixed?

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