Cant play PA after Key conversion.

Discussion in 'Support!' started by brandonpotter, July 5, 2013.

  1. brandonpotter

    brandonpotter Well-Known Member

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    Hey Hey, I gave it a try to convert my PA key, into a steam key. I got it registered, but now it says my copy of PA is no longer registered to my account, and now I cant use the Uber Launcher OR steam to play PA.

    Clicking the play button in steam doesnt do anything.
  2. SXX

    SXX Post Master General

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  3. brandonpotter

    brandonpotter Well-Known Member

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    I have linked my 2 accounts, and it still doesnt work.

    Im at a loss here. O-o
  4. SXX

    SXX Post Master General

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    Try to log out and login on forum. Then try to run PA though launcher. :)
  5. brandonpotter

    brandonpotter Well-Known Member

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    Did it, still not working ;-;
  6. SXX

    SXX Post Master General

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    Can you try login here:
    https://uberent.com/launcher/padownloads
    Does it give you links to download?

    Anyway you need to contact Uber: info@uberent.com
    Usually re-linking and restarting Steam helps to deal with problem you have, so probably you got different problem.
  7. brandonpotter

    brandonpotter Well-Known Member

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    It doesnt O-o

    It says my account is not authorized...what the? O-o
  8. bgolus

    bgolus Uber Alumni

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    You have two steam accounts?

    Your Ubernet account can only be linked with one of them at a time, so to play the game you must link the Steam account that you applied the Steam key for Planetary Annihilation on with your Ubernet account. If you have your Ubernet account linked with a different Steam account than the one that has Planetary Annihilation Ubernet will have no way to know you own the game.
  9. brandonpotter

    brandonpotter Well-Known Member

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    I only linked it to one Steam account O-o
  10. bgolus

    bgolus Uber Alumni

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    Ah, sorry. I misunderstood your comment about linking your two accounts. You were referring to your Ubernet and Steam account.

    So the process should of gone like this:
    * Go to Ubernet account and convert Ubernet PA key to Steam Key
    * Open up Steam and activate PA by going through Games > Activate a Product on Steam...
    * Click through the prompts until it asks for your game key
    * Paste Steam key received from the Ubernet conversion, press Next, and then begin download.
    * Start PA via Steam

    At this point I assume the game failed to run via Steam? Pressing play caused nothing to occur but you were able to run the game via the PA Launcher without issue before that?
  11. brandonpotter

    brandonpotter Well-Known Member

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    Got it to work :)

    Thanks alot <3

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