Cant log into my account?!

Discussion in 'Planetary Annihilation General Discussion' started by rpgeesus2, June 7, 2013.

  1. rpgeesus2

    rpgeesus2 New Member

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    I had to make this alternate account to even be able to post this.

    So I tried logging into the Uberent.com store to verify my email for alpha access, and to my dismay it refuses to accept my password (I record them all, I know its correct). So I try the account recovery option, but after entering my email and clicking "Get account info", it just pops up a page with "Sorry, an error occurred while processing your request."

    Its been doing this for a couple days. I sent an email to uberent support, but have yet to get a reply.

    Can ANYONE help me out with this issue?! I have a good chunk of cash invested in this game, and I'm starting to worry that I'm just going to lose it.
  2. cola_colin

    cola_colin Moderator Alumni

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    I can confirm that the password reset just doesnt work.
  3. rpgeesus2

    rpgeesus2 New Member

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    Fantastic.
  4. rpgeesus2

    rpgeesus2 New Member

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    Well I have no idea why, but after my (insert large number here) attempt, I finally got the password reset. My issue is resolved, but I saw at least one other person with the same problem, so maybe someone should look into this?
  5. Col_Jessep

    Col_Jessep Moderator Alumni

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    Please try again now, it should be fixed.

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