Black screen with music and cursor

Discussion in 'Support!' started by eulan, January 2, 2015.

  1. eulan

    eulan New Member

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    I launch the game and it starts up with a black screen, i can hear the music and see the standard PA blue cursor, i have updated my graphics drivers etc. And have no programs that might be interfering with the application.

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  2. kjotak109

    kjotak109 Well-Known Member

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    Hello,

    There are two things you can do first:

    1) Update your Intel drivers, which are from 2011:
    Code:
    Processor: Intel(R) Core(TM) i5-2430M CPU @ 2.40GHz (4 CPUs), ~2.4GHz
    Card name: Intel(R) HD Graphics Family
    Driver Version: 8.15.10.2405
    Driver Date/Size: 5/24/2011 01:17:06, 7474688 bytes
    2) Also, please check this Steam Community post for a list of incompatible software:
    http://steamcommunity.com/app/233250/discussions/2/558751813508748383/

    MSI Afterburner is one type of software that can trigger black screens. If you have it, you can either disable it or check out this thread to make Afterburner work with PA:
    https://forums.uberent.com/threads/blackscreen-on-startup-since-last-update.63440/#post-991967


    EDIT: Just read that the MSI Afterburner black screen issue was fixed with RivaTuner Statistics Server v6.3.0.
    Last edited: January 3, 2015

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