Hi everyone, I decided to waste my first post here on the forum to get help with my video card. As I've not found a thread about general help with graphics drivers, I created a new one so other people can use this thread to get (or give) help too. Coming back to my problem, I have a Packard bell laptop with an AMD Radeon HD 6650M (I've included DxDiag.txt, BTW) and it never gave me any problem, and I could play the alpha on high settings without any problems. When I updated to beta, I thought that I was fine as my openGL version support arrived to 4.0, however PA will always crash when I zoom on a planet, both in game or in the planet editor, making me think I'm missing something needed for textures-related work. I tried to update my drivers, both with windows (results: you've the newest drivers) or with AMD auto updater, which says I've an older version, but when I download it, it prompts me with a message about an "incompatble hardware/software combination". Not happy, I decided to try a a manual install, I grabbed the latest drivers for mobility that included the 6xxxM series, and installed them. Surprise, the game now works, but I have black lines flickering rapidly on my screen, with inconsistent frequency, both in game and out; also if I "update" the drivers with windows while I have the new ones, it reverts me to the old ones, leading me to think that I have done something wrong (but, hey, easy backup). So, long story short, am I dumb and I've missed a crucial step? I even tried the beta drivers, non mobility-drivers, and sweeping the drivers away with driversweeper before installing the new ones, but the black lines are always still there, mocking me. Am I doomed to have to switch to flickery drivers when I want to play PA and switch back after? Thanks in advance.
I'm no expert, but you could try installing your monitor drivers. At least that way you may get better refresh rates.
There is two things you can try... First is this: go to your notebook BIOS and disable discrete graphics card, use Intel HD3000 instead. Obviously you need to install latest drivers for this iGPU, you can download and install "Win64_152818.exe" from here: https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=23102 Yes, integrated video card will have less performance, but it's at least it's will work. Second idea is this: backup important data and try clean reinstall of Windows 7. There is chance that your problems with generic drivers it's result of laptop manufacturer manipulations with Windows.
Hello, I've a very similar question. I tried to update my video drivers to play PA and web searching I found the drivers suggested by HP for my graphic card (ATI mobility radeon HD 5650), but when I tried to play the planet is copletely black. Asking in the tasklist for beta issues they said that my driver is still outdated. So could you please tell me where I can find a proper driver to run PA? Thanks for your help.
Sorry for so late answer, but next time make quote of some post of person who you want to get answer for, then he'll see alert about that. Code: Card name: ATI Mobility Radeon HD 5650 Driver Date/Size: 9/8/2010 22:52:02, 37376 bytes You already know that laptop manufacturers usually adandon graphics drivers updates, so you need to install generic drivers from AMD website. First open this page: http://support.amd.com/us/gpudownload/windows/Pages/radeonmob_win7-64.aspx First try to download and run "AMD Mobility Radeon™ Driver Verification Tool". If it's give you drivers to install just use them. If it's say that your hardware isn't compatible you need do that: Backup important information from laptop. Download and install "Latest Beta Driver" from same page. Usually generic drivers don't cause any problems, but I'm recommend backups anyway.
Is there no hope for me... I have tried all of the above and the only thing the beta drivers do for me is roll them back to the basic drivers which my comp refuses to start up with. I just want to play the game.
Yep there is something weird happen with your laptop drivers: Code: Card name: ATI Mobility Radeon HD 5870 Driver File Version: () Driver Date/Size: , 0 bytes Driver Version: 8.692.2.0 I'm recommend you try to remove current version of Catalyst completely and only then try to install "Latest Beta Driver" from this page: http://support.amd.com/en-us/download/mobile?os=Windows 7 - 64 If this won't work you might want to check this forum: http://forum.notebookreview.com/ali...5870-gpus-5870-vbios-discussion-non-beta.html You need find way to update to newer drivers, otherwise game won't work. Unfortunately I can't you help you with it much.
