Another PA has stopped working

Discussion in 'Support!' started by zaputo, February 10, 2014.

  1. zaputo

    zaputo New Member

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    Well now
    About 2 hours spent browsing both the forums here and on Steam, and I've tried a few things so thought I would ask for help here.

    What I've tried:
    - installing non-steam version and verifying files
    - updating graphics and sound drivers
    - running program as administrator (would that even do anything?)

    Note im running on windows 7 64 bit.

    Here is the crashdump reference:
    59c5dc41-5276-4385-a717-833de867d560

    also uploaded is my dxdiag and log file.

    I would really, really appreciate a swift response. I had hoped to finally sink my teeth in this game tonight after playing supreme commander 2 these last 2 years.... le sigh.,

    Attached Files:

  2. SXX

    SXX Post Master General

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    According to your DxDiag.txt drivers most likely wasn't updated properly:
    Code:
    Card name: ATI Mobility Radeon HD 5650      
    Driver File Version:  ()
    Driver Date/Size: , 0 bytes
    I recommend you do this:
    1. Though Windows Control Panel remove existing "ATI/AMD Catalyst".
      In some (older drivers) cases there might be multiple items like "ATI Display Driver"+"ATI Control Panel", etc.
      Clean them all.
    2. Now download and install "AMD Mobility Catalyst™ 14.1 Beta for Windows®" from AMD website:
      http://support.amd.com/en-us/kb-articles/Pages/latest-catalyst-windows-beta.aspx
    Last edited: February 10, 2014
    thetrophysystem likes this.

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