Another invisible launcher

Discussion in 'Support!' started by samtuke, August 31, 2014.

  1. samtuke

    samtuke New Member

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    PA Launcher is invisible. I can't install the game on Windows.

    I have:
    Updated AMD Gfx drivers.
    Installed DX10 (again) from links given in this forum.
    Already have Windows 7 Service Pack 1.
    Checked UberLauncherLog.

    See files attached.

    I'm getting this error, as others have. What can I do?:

    Code:
    [17:43:22.184] INFO [COUI] PID: 3712 | 328 15:43:22.654909 [3712:328:ERROR:(0)] eglInitialize failed with error UNKNOWN
    [17:43:22.184] INFO [COUI] PID: 3712 | 328 15:43:22.654909 [3712:328:ERROR:(0)] GLSurfaceEGL::InitializeOneOff failed.
    [17:43:22.199] INFO [COUI] PID: 3712 | 5624 15:43:22.659909 [3712:5624:WARNING:gpu_process_host.cc(483)] GPU process crash detected!
    [17:43:22.199] INFO [COUI] PID: 3712 | 5624 15:43:22.659909 [3712:5624:ERROR:gpu_process_host.cc(511)] GPU process crash limit reached! Rendering will stop on all hardware accelerated pages!

    Attached Files:

    Shwyx likes this.
  2. Shwyx

    Shwyx Well-Known Member

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    Aside from re-installing the game, I can't offer much help with your issue. I just want to note that you're wasting 5 GB of RAM by running a 32bit OS.

  3. SXX

    SXX Post Master General

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    According to what I see in launcher log you still missing proper DX9 runtimes.

    So do this if you didn't before:
    1. Download "directx_Jun2010_redist.exe" from here:
      http://www.microsoft.com/en-us/download/details.aspx?id=8109
    2. Run it and unpack to accessible place.
    3. Open directory, find and run DXSETUP.exe

    PS: As noted above you need 64-bit OS because 32-bit have serious memory limitations that won't let you use more than 3GB RAM of total 8GB you have. For more information and workaround check this topic:
    http://steamcommunity.com/app/233250/discussions/2/648816742979172000/
    lilbthebasedlord likes this.
  4. samtuke

    samtuke New Member

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    Thanks to everyone for your replies - pretty amazing amount of help for a Sunday!

    I've only got as far as installing the launcher so far (that's all that is linked from uberent.com account area).

    I have reinstalled the launcher twice, but it didn't help.
  5. samtuke

    samtuke New Member

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    Thanks SXX. I have installed those drivers several times during the troubleshooting process, but still have the issue.

    Where in my log do you see the DX9 error? Would it help to try installing from a DX9 installer rather than DX10? Or are DX9 runtimes bundled together with DX10?

    Presumably the RAM issue is not causing my transparent launcher? I dual boot this machine with Linux and am not too worried about the RAM limitation on Windows so long as I can get the game running with basic settings.
  6. kjotak109

    kjotak109 Well-Known Member

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  7. SXX

    SXX Post Master General

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    Please do not ask anyone to install .Net, ever.
    Launcher based on .Net no longer in use for more than 6 months.

    There is nothing in PA using C#.
  8. kjotak109

    kjotak109 Well-Known Member

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    Okay, so what about the Visual C++?
  9. SXX

    SXX Post Master General

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    Basically this part:
    Code:
    [17:50:37.025] INFO [COUI] PID: 5568 | 4792 15:50:37.265767 [5568:4792:ERROR:(0)] eglInitialize failed with error UNKNOWN
    [17:50:37.025] INFO [COUI] PID: 5568 | 4792 15:50:37.265767 [5568:4792:ERROR:(0)] GLSurfaceEGL::InitializeOneOff failed.
    [17:50:37.025] INFO [COUI] PID: 5568 | 5876 15:50:37.271767 [5568:5876:WARNING:gpu_process_host.cc(483)] GPU process crash detected!
    [17:50:37.025] INFO [COUI] PID: 5568 | 5876 15:50:37.271767 [5568:5876:ERROR:gpu_process_host.cc(511)] GPU process crash limit reached! Rendering will stop on all hardware accelerated pages!
    Coherent trying to initialize D3D9 first and if it's fails it's trying EGL. So if there was attempt to use EGL it's mean Direct3D initialize failed.

    None of "installers" would work. You need use exactly same runtime I linked: unpack it, then run DXSETUP.exe. For some reason none of installers Microsoft provide can install latest DirectX9 libraries properly.

    No they're not.

    No it's not what cause issue with launcher.

    Though on 32-bit OS PA will never ever work properly because even minimal RAM usage of game is above what 32-bit OS can handle. So you'll get constant lag because it's will run out of RAM and if you try to generate larger planet it's will crash.

    Also without 3GB flag applied game won't work at all: it's will crash on map load in 100% of cases because default limit is 1.6GB not enough for any planet.
    Last edited: August 31, 2014
    mkrater likes this.
  10. SXX

    SXX Post Master General

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    It's still required. Not in this case likely, but both game and launcher depend on it.
  11. samtuke

    samtuke New Member

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    OK I contacted support, they converted my key to steam, I installed via steam and now the launcher works and I can get to game menus. Now I have the "PA.exe has stopped working" error, but that's a different issue so I guess I'll start a new thread.

    Thanks SXX.
  12. websterx01

    websterx01 Post Master General

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    It's still possible that the game can't run without the DX9 libraries.
  13. SXX

    SXX Post Master General

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    PA do not use DirectX.
  14. websterx01

    websterx01 Post Master General

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    Only the launcher uses it then, yes? So there's no need for directX If your not using the UberLauncher? (Besides is obvious implementation outside of PA)
  15. cdrkf

    cdrkf Post Master General

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    Just a thought, if your still having problems can you try the game under Linux instead of windows?

    Edit: If you didn't know PA has a linux version :)
  16. SXX

    SXX Post Master General

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    Launcher built using PA engine so it's use Coherent.
    Coherent host does use DirectX on Windows.

    So PA.exe cannot crash due to lack of DirectX libraries, but you might get black screen instead of UI because CoherentUI_Host.exe failed to work properly. Launcher window is transparent by default so it's become invisible... :)
    websterx01 likes this.

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