After the Game starts I get an Black screen

Discussion in 'Support!' started by meistercreeper, November 2, 2014.

  1. meistercreeper

    meistercreeper New Member

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    So when i start up my Game from steam I get nothing but a blackscreen i hear the music in the back ground and i can klick on the buttons that i dont see and I also tried to repair it and reinstalled it but nothing fixed the problem can anybody help me?
  2. kjotak109

    kjotak109 Well-Known Member

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    Hello,

    Can you please post your DxDiag.txt so that I can check your system?

    From the looks of it, you appear to have MSI Afterburner or your graphics drivers need an update.
  3. meistercreeper

    meistercreeper New Member

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    Hey checked my drivers and they are ok but where can i find that DxDiag.txt? thx for trying to help me :) ps:(and i also havent got the overclocking programm msi ^^)
    Last edited: November 2, 2014
  4. kjotak109

    kjotak109 Well-Known Member

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    Here are the instructions to get the Dxdiag.txt:

    1) Click the Windows icon, then type "dxdiag" without quotes into the search bar. Press Enter.
    2) Click "Save All Information" and save the text file to your desktop.
    3) Use the "Upload a File" button to attach the dxdiag.txt in your next post.
  5. SXX

    SXX Post Master General

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    Check this link from my signature:
    http://steamcommunity.com/app/233250/discussions/2/619569341100468621/

    Also your problem usually caused by two things: on laptop it's outdated Intel drivers (even if you using Nvidia/AMD for game) and incompatible software.
  6. meistercreeper

    meistercreeper New Member

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    Well here you go

    Attached Files:

    SXX likes this.
  7. DeathByDenim

    DeathByDenim Post Master General

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    Well, your drivers are very old:
    And I am going to steal SXX's thunder and post here what he is going to say. (copied and updated from an earlier post of his :))
    To update Intel drivers download and install "win64_152822.exe" from Intel website:
    https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=23764&lang=deu&ProdId=3319

    If you get "not validated for this computer" error download ZIP version of driver ("win64_152822.zip") from same page and then install it using this instruction:
    http://steamcommunity.com/app/233250/discussions/2/558749190911446231/


    I also noticed you have a GeForce GT 520MX, so probably your NVidia drivers could use an update too, but your DxDiag won't say, so download those from NVidia:
    http://www.nvidia.de/download/driverResults.aspx/78972/de
    (I hope that link works)
    SXX likes this.
  8. meistercreeper

    meistercreeper New Member

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    THANK YOU SO MUCH IT WORKED now I can finally play pa again thanks for your help everybody ^^ :D
    kjotak109 likes this.

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