Access to replays in order to show evidence of bugs ?

Discussion in 'Support!' started by doud, June 16, 2013.

  1. doud

    doud Well-Known Member

    Messages:
    922
    Likes Received:
    568
    Hi,
    I thought it might be very helpfull to have access to replay files in order
    to show evidence of bugs. I do not mean being able to access to all replays, but only have an option when the game ends of when you quit it to have access to the replay so that you can find out the exact moment the bug is occuring.

    At least either we could take a short video of the game occuring (instead of having to capture the entire game with a third party software which can interfere with the game itself, or maybe (if technically possible) tell you in which replay, at which moment and where exactly the bug is occuring.

    Of course i understand some bugs can be related to our graphic card but at least we could keep playing until the end of the game, enjoy it until the end and afterward review the replay to track the bugs we have met.

    With such a nice alpha where definitly i feel like playing a Beta version, and as a consequence i may spend too much time enjoying the game and trying to win instead of stop playing and taking a snaphot to report bug (which in any case is usually not enough to show evidence of the bug, when it's about pathfinding, animations and lots of minor issues).

    If only people complaining about having to play 90$ to enter alpha could know to which extent this alpha is so much enjoyable .....
  2. Ringworm

    Ringworm Active Member

    Messages:
    245
    Likes Received:
    81
    I don't know if Uber have such a system available to them,
    but as all games are currently only available via their own
    servers, maybe they have access to certain automatically-
    generated files we aren't even aware of?

    If not, maybe (It's not like they're busy or anything heh heh)
    they could introduce such a system, and then players wishing
    to report a bug would just be able to tell Uber the actual time
    of the game, the players involved, and the server used, to be
    able to access this file?

    I'm no programmer, so maybe this is not possible, or not worth
    the effort, but it could ensure a more streamlined effort at
    bug elimination.

    ps, what's wrong with bugs? The world is full of them....
  3. NatoNine

    NatoNine New Member

    Messages:
    30
    Likes Received:
    0
    I like the idea!

    Even better would be if it was all kept in game with a built in bug report system so every bug report had all the possible information they could need. Combined with a system to point to and a note the bug on a screen shot or video for rendering issues and to the map using cronocam for other issues and they could produce a heat map of where certain bugs occur whether it be somewhere on the screen or somewhere on the map. This would change duplicated bug reports from a problem into asset because they could use statistical models to help find the source of the problem. They could also do something like the Steam Hardware & Software Survey (assuming they aren't already) to trace problems to specific hardware configurations.

    They would just need a secondary bug reporting mechanism to report problems with the in-game bug reporter.

Share This Page