Game unplayable because it all freezes!

Discussion in 'Support!' started by zachgibson22, September 8, 2014.

  1. zachgibson22

    zachgibson22 New Member

    Messages:
    5
    Likes Received:
    0
    How has this game been released? Literally every game I've played it has frozen. Just this recent one I chose to do an AI skirmish and it froze like 5 minutes in! It all has been running extremely smoothly, I turned down my settings, but then just out of nowhere my units stop moving and all i can do is rotate camera... I even updated my drivers and nothing..

    How can I fix this????
  2. kjotak109

    kjotak109 Well-Known Member

    Messages:
    606
    Likes Received:
    303
    Hello,

    Can you please start by posting your Dxdiag.txt in your next post?

    Also, I think you had a UI crash. Have you tried pressing F5?
  3. zachgibson22

    zachgibson22 New Member

    Messages:
    5
    Likes Received:
    0
    Here's the DxDiag. I also have not tried pushing F5. I will try that now.

    I'm not sure how to find the PA log :/

    Attached Files:

  4. kjotak109

    kjotak109 Well-Known Member

    Messages:
    606
    Likes Received:
    303
    Your Dxdiag is fine. All drivers are updated, you have plenty of RAM, and your have a 64bit OS. Maybe it's the servers crashing?
  5. zachgibson22

    zachgibson22 New Member

    Messages:
    5
    Likes Received:
    0
    So the servers crash every 40 minutes? Sounds reasonable.

    F5 work to i could play for 1 more minute, then same thing. Tons of people are having this problem from what I've read, and I haven't read anything about of a fix.
  6. websterx01

    websterx01 Post Master General

    Messages:
    1,682
    Likes Received:
    1,063
    It is most certainly the servers. Apparently there is a new bug that popped up on the servers resulting in more than the max number of games being held per server, causing all games on that server to freeze. They are actively trying to fix this as it's game-breaking in many cases.
  7. zachgibson22

    zachgibson22 New Member

    Messages:
    5
    Likes Received:
    0
    Well I sure hope so. Lol, should have just went client-side for offline stuff!!
  8. dionytadema

    dionytadema Active Member

    Messages:
    173
    Likes Received:
    87
    Sounds like your internet is not that stable which causes lag or short moments in which the connection falls away.

    I also hope the server will be available soon and we can finaly play ofline

Share This Page